they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?
Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants
If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?
you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.
Hi, has anyone got any information on the following;
lingom*red London GBR
auri digital tallin EST
Air sailr Wrocław Poland
Hearing hub OTA NGA
Pp wallet Liverpool GBR
It must be a generic email as it is exactly the same one word for word I have
I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD
It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again
Tengo una pregunta muy importante sobre el reembolso en relación con estos nombres de empresas, etc. He depositado unos 70.000 en Wisho, la empresa que recibe el dinero se llama alphastrike. Ahora, lo que creo que es importante, deposité una cantidad y nunca llegó a la cuenta del casino, así que ahora estoy esperando que el dinero se transfiera nuevamente a mi cuenta bancaria. Pero la transacción no es para desear sino para atacar alfa.
No solo eso, el soporte confirmó que fueron a ellos a quienes se realizó la transacción, ¿qué puedo hacer para obtener un reembolso?
But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?
Puede que eso no funcione, no sé cuál es la política de su banco. Por experiencia, puedo decirte que los bancos rechazan las devoluciones de cargo relacionadas con los juegos de azar. Independientemente de si se ha cambiado el MCC o no.
¿Alguien tiene alguna información?
DONCOM limitada, bungoma KE
yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions
Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.
I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.
Yes
So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?
Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery
It does for me also there is 2 sites helpersm.com and Helpersm.pro
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
