I lost about £5000 towards these companies. I only ever managed to recoup about 20% of that back. I was still grateful, because it was better than nothing, but still sad to lose such a big amount. I’m banned on Gamstop, so I won’t be using any uk casinos and I defiantly don’t trust any of these offshore ones and tbh this has helped me as I had a severe gambling addiction and the mess I got myself in with mystake and goldenbet and ninewin, it was enough to just put me off
Oh yeah and another thing today I bought myself a new mattress topper for £100 which I’ve wanted for ages. I never did that before as I used to splurge all my money on slots leaving myself with nothing. I even had to go without food. Sometimes you hit really low points which make you stronger. I really hope I never go back to it, there’s a lot of obstacles in place to stop me, but ergh gambling is just an illness
How long time did it take for them to answer? I have sent email to risk and hello but no response since last week
How did you get back from bitsent? With a chargeback? Them idiots won't even acknowledge they are wrong in an email! Crazy they accepted the chargebacks from my understanding.
I’ve had to re raise my dispute with chase for pixelum who sells nft art they have ignored my emails for proof of goods provided. Chase seen crap tho and don’t really look into things properly. Wintermdsm have said I need to wait 3 weeks for the investigation but I’m still emailing them everyday just because why not. The casinos I’ve emailed are also looking into stuff.
Estoy de acuerdo, se niegan a reembolsar a pesar de que les he explicado varias veces que cometieron un error, te piden que te comuniques con el Casino, quien simplemente te ignora y luego vuelves al punto de partida.
No tengo muchas transacciones para ellos, pero alrededor de 400 euros, hubiera sido bueno recuperarlos.
Has anyone had any luck with getting refunds from any offshore casinos? I know one person did 6months ago in this thread but that’s the only one I’ve heard of.
They've escalated my disputes to the relevant team here, i'm not hopeful but at the same time they let me deposit to the casino illegally as they don't have a license and i'm unable to withdraw, so from a legal standpoint they shouldn't have a leg to stand on really, worst comes to worst i'm going to get in contact with a financial ombudsman, fingers crossed! Not to mention the casinos name isn't on the transactions so i'm sure there's some third party vendor stuff going on
Do you know who went through gumball please? Was mydates one?
¿Qué querías decir? Lo siento, no estoy muy seguro de qué proveedores de servicios de pago estamos hablando ahora.
Hey Sutton, did you get any refunds from gumball, if so or not do you know any merchants who would have gone through them?
¿Hay alguna actualización para Quickbit?
Gumball sorry 🙂
Quickbit basically shot me down straight away, even tho a month before I asked them to block my card from them and all their merchants. They said I am at fault - even tho their t&Cs say contact them to be blocked from transactions etc.
Recibí un correo electrónico de ellos donde me piden información de pago, lo cual cuestiono y luego comienzan a investigar. En realidad, no estoy seguro de cuáles de todos los pagos han pasado por ellos, así que les envié varios directamente. Ahora sigo esperando su respuesta. El viernes les respondí y ahora silencio.
Recibí un correo electrónico de ellos donde me piden información de pago, lo cual cuestiono y luego comienzan a investigar. En realidad, no estoy seguro de cuáles de todos los pagos han pasado por ellos, así que les envié varios directamente. Ahora sigo esperando su respuesta. El viernes les respondí y ahora silencio.
They took a while to reply to me, I'm pretty sure someone said mydates is through them?
Recibí un correo electrónico de ellos donde me piden información de pago, lo cual cuestiono y luego comienzan a investigar. En realidad, no estoy seguro de cuáles de todos los pagos han pasado por ellos, así que les envié varios directamente. Ahora sigo esperando su respuesta. El viernes les respondí y ahora silencio.
I'm pretty sure it was mentioned that Gumball processed many of the African payments! I have many of them but it would be ideal to know all of the payments they take
Meabix Tech Ltd was the main one. The casino was Jazz casino/ Betti casino and all transactions on the casino account showed gumball pay yet the corresponding transaction on my bank statement said different merchants. I matched them up sent them the proof and they refunded within 5 days. This was around 3 months ago and it seems harder to get them now.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
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Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
