Tbh I doubt any of these shady companies will refund. They’re out to rob players, so they’ll take anything they will get. Their classic victim is UK players that are on Gamstop, as they know people with addictions will spend a shit load of money
I wish there was some way of bringing Santeda down in the UK in the same way they have been warned and fined in France and Australia 😡
¿Por casualidad sabes cómo contactar con Santeda? Escribí al servicio de atención al cliente de Mystake y Velobet, pero siguen negando reembolsos.
Yes all of their casinos deny refunds - way too excited about making a killing by scamming vulnerable people via illegal payment methods
Have you got the email for Enygma?
Have you got Enygma contact email
Have you tried disputing the transaction with your bank?
lol so I complained to ceg and they sided with the casino. What a joke, they literally stole my money. This is what they wrote, it doesn’t even make sense to me just sounds like a load of jibberish.
The Operator, in the view of CEG, has acted in accordance with the public information on its website, to which the Operator has referred to, as well as provided supporting statements.
The Player has based his/her claim on an (alleged) violation of a norm (unlawful action). Even if this would be the case, which CEG was not able to establish, the relative aspect of the unlawfulness means that the norm infringed by the perpetrator must have been codified in order to protect the interest that has been harmed. The norm on which the player has based his claim does in this particular case, however, not pass the relativity test. Whatever may be of the alleged breach of a norm, as a consequence of not passing the relativity test, it is ruled that the Operator has acted in accordance with rules and regulations pertaining to the issues relating to the player.
Recibí una respuesta del banco después de casi 60 días. No inician una denuncia. Según ellos, yo mismo he aprobado los pagos. Entonces no hay nada que podamos hacer. Los bancos dan la espalda a estos cerdos. Entonces cerré tu cuenta en ese banco ahora. ellos pueden tirar
Are they scamming though really? I understand it’s wrong to miscode and many casinos do this and refuse withdrawals etc but santeda are verified and pay withdrawals out same day.
you played there, lost and now want the money back. You knew of the risk when depositing. Doesn’t seem right this. If you won you wouldn’t be complaining about miscoding
Exactamente la misma respuesta que obtuve.
Hola,
En algunos países es un delito penal falsificar el verdadero motivo de la transacción haciendo referencia a una codificación falsa.
El jugador normalmente no nota nada porque sucede en segundo plano. Mi banco bloqueó la tarjeta tres veces y exigió una explicación por transacciones con empresas dudosas en todo el continente. El jugador se ve arrastrado al atolladero del blanqueo de dinero, aunque sólo quería gastar dinero en juegos de azar online. Además, este procesamiento de pagos abre la puerta al blanqueo de dinero y se pueden blanquear fondos ilegales.
Fair comment.
However, if they act unscrupulously (possibly illegally) in regard of miscoding, using 3rd party processors and circumventing Gamstop etc. how can you possibly believe that you'll get a fair crack at the whip when it comes to their games? Where does their bending of the rules stop?
As for payouts, most of the time payouts yes, although they'll leave you enough time to cancel the withdrawal, and all of a sudden need verification of a card you've used once. All to slow the process down to allow the no doubt compulsive gamblers time to think they can win more and blow the lot. Same day? Nonsense.
Anyway everyone's entitled to their opinion...
Si de todos modos va a realizar una devolución de cargo, la ÚNICA posibilidad de obtener dinero es MIENTE al banco. Si eres honesto, no recibirás dinero. Sin embargo, no te aconsejo que mientas, pero tampoco pierdas el tiempo siendo honesto e intentando conseguir dinero de esa manera. El banco apesta por completo. A Mastercard y Visa tampoco les importa. Por lo tanto, es sólo para estos casinos que sigan aceptando dinero. Pero recuerde una cosa: los bancos suecos han comenzado a negar el dinero proveniente de estos casinos. Entonces solo juegas con pérdidas... solo puedes enviar dinero pero no recibir
I can 100% see it from both sides. I have been scammed myself by many names on this thread but none from any santeda casino (rolletto, goldenbet etc) they always paid my withdrawals and within 24 hours.
My problem is I have money in my account & they suspended me and they never sent me any of my money back. Even after contacting CEG they sided with the casino, I just want my money back or at least my deposits
To be honest I don’t even know if any of these casinos are fair play. Coming to think about it, I’ve never really seen massive wins. They only allow you to draw out a certain amount per day/week too
Oh that’s completely different then. Who are the merchants?
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
