ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 232)

hace 1 año de kirekin
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hace 1 semana

Hi all,

Just had a call off chase bank after a 4 week scam and fraud case and they have declined any refund as they didn't see any scam or fraudulent activity.

I have an open complaint aswell saying I did not want it to go down the scam fraud route at the end if the day it should be a simple chargeback for non reciept of goods or services.


Despite elegro asking me to get my bank to start the refund process they are still not complying.

I am giving it 1 last shot with chase to process chargebacks and for the outcome of my complaint and then I will have to take it to the FOS.


I thought it would be a long but simple non reciept of goods or services.



hace 1 semana

If a bank have raised a chargeback attempt and it has failed then they cannot change it and do it as something else I am sorry to say. You need to raise it with the ombudsman now - only way.

hace 1 semana

It was initially raised as a chargeback and chase then said it was a scam/fraud case.

It got declined today as they said it wasn't scam/fraud.

I still have my open complaint which has 2 days left stating that pixeleum and finnart.io are crypto related and should have been blocked and its not my fault that the merchants have used an incorrect MCC to bypass this.


Any help now would be great as I'm nearing rock bottom.

hace 1 semana

Do you think I'll get a refund down the fact it was crypto related and should have been blocked.

jwilson27031988
hace 1 semana

Just go to the ombudsman don't lose hope yet. The more people that go to the FOS about this and succeed, the more they and the UKGC will crack down on it.


That's my way of thinking anyway.

hace 1 semana

I intend too but I don't really know where to start and its the money side of things now I was really hopeful following this thread I'd get my refund as others who bank with chase and the exact merchants had successful refunds.


I'm hoping they will refund my as pixeleum and finnart.io are 100% crypto related and should have been blocked I just don't really know how to word it.



hace 1 semana

Okay!

I am looking for everyone that has had the third party vendor "canapay".

I have been in contact with them and they are requesting passport photo/ID photos as well as proof of address. I am reluctant to do this as I do not feel this is necessary for a refund.


Has anyone had any luck witht them? If not I have an idea!

hace 1 semana

Can anyone help me with 100% proof that pixeuem and finnart.io are crypto related assets and should have been blocked by the bank. The bank are said they are not liable for a company using an incorrect MCC but I feel they are and its not the customers problem?


If anyone can help me with chase bank to get them to understand they should have blocked these transactions as they are crypto related despite the wrong MCC being used and to favour me the customer ill give anyone £100 if successful.

jwilson27031988
hace 1 semana

How did you make the payments?

hace 1 semana

Chase debit card mastercard


Was for donbet casino and all payments went to pixeleum and finnart.io, most of the time didn't even ask for bank authorisation just successfully deposited.

hace 1 semana

Okay!

I am looking for everyone that has had the third party vendor "canapay".

I have been in contact with them and they are requesting passport photo/ID photos as well as proof of address. I am reluctant to do this as I do not feel this is necessary for a refund.


Has anyone had any luck witht them? If not I have an idea!

hace 1 semana

Any reason why these online casinos need your personal info??

hace 1 semana

Another succesful chargeback from Grottobook/Mydates via my other bank, about 6000 euro! I am so grateful that this one went through, now I Only have to decide if I date to raise a chargeback against Apperator (2000 euro) in the same bank. I am worried they would close my account if I try to push it with another claim.


In total I have received about 20000 euro in chatgebacks via my 3 banks and 7000 euro directly from the merchants (Elegro and some smaller ones). Feels so good to get some justice against the casinos.

hace 1 semana

Still need help apparently pixeleum and finnart.io have used the MCC code 5815 which is the correct code for NFT's so surely this should have been blocked by the bank?


Nicotpf have used the MCC code 8299 which is something to do with schools and education.


Still £100 for anyone who can help and be successful.

Publicado por Colin09 se ha borrado
BettyBetty
hace 1 semana

What email did you use for grotto/mydates ??

hace 1 semana

Just reading the MCCcode is for digital goods as in books and music aswell as NFT's.


Can anyone help me about how I go down this route with the omsbusden because obviously they have used the correct MCC.


I'm starting to doubt myself now.

BettyBetty
hace 1 semana

Thats great Betty !

Colin09
hace 1 semana

Revolut, Swedbank y Resurs.

Traducción automática:
Apple1234
hace 1 semana

support@grottobook.com

Publicado por Colin09 se ha borrado
Colin09
hace 1 semana

Om jag skriver här exakt hur jag gjorde, så kommer otaliga personer använda samma mall och metod och då kommer det troligen inte fungera till slut utan bankerna kanske t.o.m. kommer se det som bedrägeri/anstiftan till bedrägeri. Så jag håller det privat. Sorry!

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