ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 4)

hace 7 meses de kirekin
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hace 3 meses
hace 3 meses

I had success with 'Destream Services' today. If anybody needs support with them?

dbeasley4
hace 3 meses

I have some transactions from Destream unfortunately yes. Any tips?


It's so sad how it's affecting so many people. I believe authorities and payment companies like VISA/Mastercard will pay more attention to this soon.

What's worrying is that regulators like the Kahnawake Gaming Commission (KGC) seem to be going easy on casino groups like Stardust Global Ltd. They're letting them continue these shady practices without much pushback.

I just recently complained to the KGC about my experience, but their response just pointed to Stardust Global Ltd's terms and conditions. They said "there is a possibility that a different name may appear" on billing statements, but that doesn't really cover it. It's more like, "there is a possibility that we will use a random fake merchant, so you'll pay them without knowing."

3.13. Please be aware that while credit card transactions are typically listed as 'Stardust Global CCS Ltd' acting as a Merchant of Record on your billing statements, there is a possibility that a different name may appear. If you have any doubts or questions regarding the billing statement, please feel free to contact our Customer Support for assistance


ChrisG
hace 3 meses

Have you got on to their support as of yet? They have a live chat on their website. Just keep pushing and checking everyday for an update.

hace 3 meses

Does anyone have Pay-Spro Aze Azerbaijan on their list? Currently trying to find a possible way to contact them.

Caspy
hace 3 meses

Oh that’s great. What merchants was they the provider for? Did they get back via email?


Fingers crossed all comes back for you!

Caspy
hace 3 meses

Was one of them playing star? I think they was on mine for them.

Caspy
hace 3 meses

Only sent them to the around a week ago. They are still investigating they told me in an email today.


I had Game Player, Titi Miti Limited, Playing Star, Gaming Group, Gamer TV - that has all been sent to them. Will be interesting to see what they come back with.

hace 3 meses

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Caspy
hace 3 meses

When I first contacted them - they said they had refunded an amount. So they must be linked to another merchant who I had successfully contacted originally (still trying to figure out who). Have only just sent the list with Playing Star etc to them yesterday..

dbeasley4
hace 2 meses

catch me on here and i can update if i find anything out


ebaums2024@proton.me

kirekin
hace 2 meses

catch me on here and Ill let you know


ebaums2024@proton.me

dbeasley4
hace 2 meses

Hi

I am new to the forum but have had experience in the false Descriptor situation. Everybody who uses a Caracoa casino is doing so because of gamstop and the casinos are fully aware.

I have had payments go through companies in Nigeria,Budapest,Germany and the uk all show on my bank statement as office supplies etc all totally false.

Morally as gamblers we know that we gambled with these sites and used the credits but how do you trust a casino that is falsely processing payments in such a way what else is false,Game Play, RTP, etc ??

Mydelivary, 123Templates, Info@Stockimage, Nohtos, the list goes on. The casinos blame the processors the processors blame the casino and the companies the payments are bing filtered through play dumb😂

My banks have got involved and have stated this is a huge industry problem which the gamblers are being exploited. Keep sending the emails keep chasing the companies from experience they will reply in time.

hace 2 meses

Estoy intentando obtener un reembolso de todas las transacciones con tarjeta de crédito que se realizaron a empresas de terceros por motivos distintos al juego. Se trata principalmente de touroperadores, agencias inmobiliarias y empresas financieras inglesas, suecas y belgas. Casi todos ellos no cuentan con un sitio web al que se pueda acceder desde el nombre que aparece en la transacción. Me comuniqué con Visa y no tienen forma de rastrear a estas empresas y me invitaron a comunicarme con mi banco para obtener una devolución de cargo si no obtuve los bienes o servicios que fueron objeto de la transacción.

El único comerciante con el que logré contactar fue Qpano, quien inmediatamente me reembolsó una transacción de 500 €.

Quería saber si pudiste contactar con otras empresas antes de optar por la ruta del contracargo vía banco.

Este sistema de casino es descaradamente ilegal porque elude las restricciones de las tarjetas de crédito. Por ejemplo, había bloqueado las transacciones de juegos de azar, pero logré depositar varias veces en estos casinos criminales.

Los gurús de los casinos también deberían tener esto en cuenta en sus quejas y pedir explicaciones a los casinos que operan de esta manera ilegal.

Estamos sujetos a estrictos controles de lavado de dinero por parte de los casinos mientras ellos pueden hacer lo que quieran.

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carsix79
hace 2 meses

Indeed, you make a valid point.

We are unable to handle legal matters, so players should contact the banks and the licensing authority in the first place. Additionally, 3rd party payment providers are mostly involved, hence, this is far beyond our reach 🙁


dbeasley4
hace 2 meses

I'd like to try that. Which casino did you go to?

ChrisG
hace 2 meses

On which casinos did you encounter Destream?

hace 2 meses

Hi There.

Not sure whether this thread is still active however I have read many people have manmaged to recieve refunds from certain people / places.

Please could you advise what you write to them in your emails? I have also fallen victim to these false advertised payment processor methods that many here claim is against mastercard rules.

The payments I have made go to -

Mydeliveryy

Zpaympf Theplatinum

Nikotpf Dnlectro

Wintermdse

Does anyone have any dealings with any of the above companies / merchants?

Cheers.

mBp12
hace 2 meses

Yes, some of them managed to get money in the end, according to what they wrote here. I would be happy if someone would contact you and try to help you in this matter, and I would also be delighted if you could be advised to get the money back. 

I will keep my fingers crossed for you. 🤞

mBp12
hace 2 meses

Primero hay que encontrarlos y no es fácil. De cada diez encontrarás quizás uno o dos y muchas veces pueden tener webs falsas sin datos de contacto.

Si puedes rastrear el correo electrónico del comerciante simplemente debes escribirle que estás solicitando un reembolso de la transacción realizada con tu tarjeta especificando los detalles con monto y fecha, diciéndole que esa operación está legalmente sujeta a contracargo porque nunca la has recibido. cualquier servicio de ellos.


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