Just going through old statements.. don't suppose anyone knows of any of these?
MISTOPAY3
BT Estonia Est
stoneplayweb DNIPRO UKR
games-glass DNIPRO UKR
gemplaystore DNIPRO UKR
gamesplay-website DNIPRO UKR
THEAPIDEVELO* PRIORITY Oceanside CA
IK-DZDBFU BAKU AZE
TIRZCL-PU BAKU AZE
flwdroidru BAKU AZE
cldstellarru BAKU AZE
Hi everyone,
First of all, thank you to the @OP for initiating this topic, it's truly golden for numerous reasons.
I have received over 20 refunds in a span of ~7 days, and would like to share my 'good practices' with everyone here.
I seem to have established quite sound and simple process to getting the refunds. Sharing it below, together with the exact wording for the emails which has been working very well.
---------------------
Process:
1a) Whenever possible, contact the merchant directly first (scroll down for my wording example).
1b) If you do not have the email address of the merchant - don't worry, your options are contacting casino and/or initiating chargeback via your bank.
2) Make it sound like you already reported it to the bank, making it seem like the merchant has two options only: 1) initiate a refund; or 2) face chargeback, and thus attract much unwanted attention.
Remember - these are mostly shell companies, it is their incentive to stay under the radar.
3) Give them a deadline of ~7 days to respond, indicating that otherwise they will be facing chargeback.
4) Send reminders every day. Be a pain in the ass. Your reminders will potentially be used to strenghten your case later on, if it ends up as chargeback.
5) If they do not respond in 7 days - feel free to contact the casino, requesting refunds, or file a chargeback straight away (I have not had a chance to contact casinos - can't say much here).
6) Revolut bank has no problem if you admit you have been gambling - no need to lie when filing a chargeback.
--------------------------------------------
Email wording (merchant):
Subject: Refund request: Transaction laundering subject to chargeback
Dear Team,
My bank has recommended that I contact you with regards to a refund for suspicious transactions on my bank account. I hereby request an immediate refund on a transaction made through your payment system, that then went to an illegally operating gambling site.
This is against Mastercard/VISA rules and is subject to a chargeback, as it bypassed a block placed on my card and, to this day I have not received any service or goods from you.
These are the transactions in question:
*date* *currency* *amount*
*date* *currency* *amount*
Card number: xxxx xx** **** xxxx
My bank statement including these transactions is attached (*attach your bank statement*).
If there is anything else you would need from me, please let me know.
Otherwise, I trust we can resolve this matter amicably without the bank's involvement.
Kind regards,
Your name
-------------------------
This has been working very well for me.
If you have plenty of transactions which you would like to be refunded, I recommend creating an Excel spreadsheet for tracking these.
Here's how mine looks:
---------------------------
When I have time tomorrow, I would like to create a shared spreadsheet for us all where we can put contact details for merchants that we have founds.
With that said, I can say that I have managed to get in contact with following merchants:
Elegro (aka WynActive; Omicron; NikoTPF)
wintermads
instantgamesncards.com
smartwallets.tech (Da Vincis)
Tsinda
Games Artifact (Talinn)
yourphotographer.ai
prompthives.com
Complianceworld.ai
Xboxtime (Larnaca)
Mobilumpay
Until I create the shared spreadsheet, feel free to message me for contact details of these merchants.
I also have a strong suspicion that Advertising Services Brussels is: Contact - azerion (have not tried that yet, though).
Thanks!
Hi everyone,
First of all, thank you to the @OP for initiating this topic, it's truly golden for numerous reasons.
I have received over 20 refunds in a span of ~7 days, and would like to share my 'good practices' with everyone here.
I seem to have established quite sound and simple process to getting the refunds. Sharing it below, together with the exact wording for the emails which has been working very well.
---------------------
Process:
1a) Whenever possible, contact the merchant directly first (scroll down for my wording example).
1b) If you do not have the email address of the merchant - don't worry, your options are contacting casino and/or initiating chargeback via your bank.
2) Make it sound like you already reported it to the bank, making it seem like the merchant has two options only: 1) initiate a refund; or 2) face chargeback, and thus attract much unwanted attention.
Remember - these are mostly shell companies, it is their incentive to stay under the radar.
3) Give them a deadline of ~7 days to respond, indicating that otherwise they will be facing chargeback.
4) Send reminders every day. Be a pain in the ass. Your reminders will potentially be used to strenghten your case later on, if it ends up as chargeback.
5) If they do not respond in 7 days - feel free to contact the casino, requesting refunds, or file a chargeback straight away (I have not had a chance to contact casinos - can't say much here).
6) Revolut bank has no problem if you admit you have been gambling - no need to lie when filing a chargeback.
--------------------------------------------
Email wording (merchant):
Subject: Refund request: Transaction laundering subject to chargeback
Dear Team,
My bank has recommended that I contact you with regards to a refund for suspicious transactions on my bank account. I hereby request an immediate refund on a transaction made through your payment system, that then went to an illegally operating gambling site.
This is against Mastercard/VISA rules and is subject to a chargeback, as it bypassed a block placed on my card and, to this day I have not received any service or goods from you.
These are the transactions in question:
*date* *currency* *amount*
*date* *currency* *amount*
Card number: xxxx xx** **** xxxx
My bank statement including these transactions is attached (*attach your bank statement*).
If there is anything else you would need from me, please let me know.
Otherwise, I trust we can resolve this matter amicably without the bank's involvement.
Kind regards,
Your name
-------------------------
This has been working very well for me.
If you have plenty of transactions which you would like to be refunded, I recommend creating an Excel spreadsheet for tracking these.
Here's how mine looks:
---------------------------
When I have time tomorrow, I would like to create a shared spreadsheet for us all where we can put contact details for merchants that we have founds.
With that said, I can say that I have managed to get in contact with following merchants:
Elegro (aka WynActive; Omicron; NikoTPF)
wintermads
instantgamesncards.com
smartwallets.tech (Da Vincis)
Tsinda
Games Artifact (Talinn)
yourphotographer.ai
prompthives.com
Complianceworld.ai
Xboxtime (Larnaca)
Mobilumpay
Until I create the shared spreadsheet, feel free to message me for contact details of these merchants.
I also have a strong suspicion that Advertising Services Brussels is: Contact - azerion (have not tried that yet, though).
Thanks!
Hi! Would love to get contact details on Tsinda, all i find is "Tsindagamers" i emailed a week ago and no response at all, thanks!
No worries mate, we're all in this shit together, so might just as well utilize teamwork and knowledge sharing.
Please pm me or email me at: nakedisfine@gmail.com
I cannot share links here, due to being new to forum.
I think I've found three of those - please pm me.
With two of them you'd need to hope for the best, by contacting them via contact form on their websites.
I recommend this wording if you're contacting via contact form:
Dear Team,
My bank has recommended that I contact you with regards to a refund for a suspicious transaction on my account. I hereby request an immediate refund on a transaction made through your payment system, that then went to an illegally operating gambling site.
This is against Mastercard rules and is subject to a chargeback, as it bypassed a block placed on my card and, to this day I have not received any service or goods from you.
This is the transaction in question:
date/currency/amount
Card number: 1234 56** **** 1111
I am unable to attach my bank statement, due to technical constraints of the contact form.
Please contact me as soon as possible on this email address, so I can attach the bank statement for your verification, allowing you to initiate the refund.
If I am not contacted within 7 days, I will be initiating a chargeback via my bank.
Has anyone had any transactions from Fatamp Warszawa through Mobilum Pay?
¡¡JAJAJA!!
Joderme.
¡¡¡Acabo de recibir un reembolso de 10,000 de Enigma también!!!
Entonces un total de 16.000 de los cuales 10.000 son de ENigma y 6.000 son de Gametid.com
Yes. I contacted Mobilum three days ago here: office@mobilum.com.
So far no reply, though.
No sé si esto ayuda, pero también tengo varios pagos a Advertising Services Bruselas, vinculé los pagos al casino 7bets io. Me registré nuevamente en el casino 7bets para verificar el corredor de servicios de pago que era Betilus (¿no hubo respuesta de ellos, sitio falso?). Intenté realizar un pago de 25e para verificar a qué comerciante se dirige y el comerciante era Goldlining Limited.
Lol screw you ❤ Wonderful news, mate! Happy for you!
Would you be so kind to share the email address of Enigma?
I sent the email to both of these addresses (first one I found on a website but it looks like a typo):
info@smartwallet.tech
info@smartwallets.tech
So far no luck with the reply, but it's only been a couple of days. Keep sending reminders in strong wording, keep repeating you have not dealt with them in any way and received no service/goods. It can serve as grounds for a chargeback later.
Absolutamente.
Hasta ahora he recibido reembolsos de Gametid.com y Enigma.
La dirección de correo electrónico para estos es:
info@enigmafinance.hu
support@gametid.com
Ahora estoy esperando un reembolso de
Increíbles
CBI
MisFechas
Grotolibro
KeyGo London (¿datos de contacto de estos?)
Happy to help!
I contacted smartwallet (aka Da Vincis) at these addresses only ~2 days ago:
info@smartwallet.tech
info@smartwallets.tech
I did not receive an automated undelivered message, so assuming it went through.
So far I have not received any reply from them. Same situation for mobilumpay (office@mobilum.com).
Keep sending reminders in strong wording, keep repeating you have not dealt with them in any way and received no service/goods. It can serve as grounds for a chargeback later.
Por cierto, obtuve esto del banco:
Las compras que anuncias se realizan a través de Internet y se completan con tu ID de banco móvil.
En las ocasiones de compra se ha utilizado su número de tarjeta y código cvc y las transacciones son
verificado con su Mobile BankID después de haber recibido información sobre la empresa vendedora y el monto.
Dado que las transacciones se verifican con su Mobile BankID, el banco realiza esa evaluación.
que estos están autorizados y que usted es responsable de pagar el monto anunciado
I just found it in less than 30 seconds, and here's how:
Looks promising to me, good luck!
Por cierto, obtuve esto del banco:
Las compras que anuncias se realizan a través de Internet y se completan con tu ID de banco móvil.
En las ocasiones de compra se ha utilizado su número de tarjeta y código cvc y las transacciones son
verificado con su Mobile BankID después de haber recibido información sobre la empresa vendedora y el monto.
Dado que las transacciones se verifican con su Mobile BankID, el banco realiza esa evaluación.
que estos están autorizados y que usted es responsable de pagar el monto anunciado
I would say this was expected - it seems that you argued that a transaction was fraudulent, but if you authorize these transactions in your bank app, this proves otherwise.
Do not argue that the transaction was fraudulent. Argue that you have not received anything from the merchant you paid.
I recommend full transparency with your bank, which is what I do, and I was able to get them to file chargebacks for multiple transactions (still pending resolution of these chargebacks, but I can confirm that the bank has decided to submit them):
I am writing to formally request a chargeback for recent transactions processed on my account. The details of the transaction are as follows.
Date of Transaction: [Date of Transaction]
Amount: [Transaction Amount]
Merchant Name: [Merchant Name]
As someone struggling with gambling addiction, I had placed a gambling block on my account several years ago to prevent any gambling-related transactions. Unfortunately, I recently relapsed and used my funds to play at an online casino. Despite the gambling block in place, the casino employed a fraudulent merchant to disguise the true nature of the transaction, thereby bypassing the block by using an incorrect Merchant Category Code (MCC).
This practice, known as "transaction laundering," is in direct violation of Mastercard regulations and qualifies the transaction for a chargeback. The casino's intentional use of a fraudulent merchant to circumvent the gambling block is a clear breach of Mastercard rules. If the MCC had been correctly set, the transaction would not have been authorized.
I took the proactive step of setting up restrictive measures to avoid gambling, but the purposeful and illegal practice of transaction laundering exploited a vulnerability in the system, facilitating this transaction despite the block.
Although I authorized the transaction, I did not receive any goods or services from this merchant. The funds were directed to the online casino, which used this merchant to bypass the gambling restrictions on my account. The expected delivery date for any goods or services, if applicable, would be the same as the transaction date. However, since no goods or services were provided by the merchant, I am requesting a chargeback.
In light of these circumstances, I kindly request that you process a chargeback for the full amount of the transaction. I appreciate your understanding and prompt attention to this matter.
Thank you for your assistance.
*I bank with Revolut
How do you get a bankstatement from Revolut?
I tried to do chargeback on my transactions before and told them exactly how it was with the casino, they just reject transactions after transactions and didnt seem helpful at all in my case, Thanks.
Tried to contact all these but with no results:
Pixtab.com
Trinityskins.com
Getmygamekey.com
Ttsindagamers.com
Incredibleskins.com
Etc
Por cierto, obtuve esto del banco:
Las compras que anuncias se realizan a través de Internet y se completan con tu ID de banco móvil.
En las ocasiones de compra se ha utilizado su número de tarjeta y código cvc y las transacciones son
verificado con su Mobile BankID después de haber recibido información sobre la empresa vendedora y el monto.
Dado que las transacciones se verifican con su Mobile BankID, el banco realiza esa evaluación.
que estos están autorizados y que usted es responsable de pagar el monto anunciado
¿Significa esto que cierran el caso? No ha negado que es responsable del pago.
I've just created a site (not indexed by Google) to streamline our collaboration. What's included:
Feel free to have a look:
https://t.ly/al4s2 (link is safe)
I will be happy to keep updating the table, if you send me confirmed details of merchants to this email: nakedisfine@gmail.com.
Any suggestions for improvements are most welcome!
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
