ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 91)

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palma
hace 1 mes

You don't need to worry. An investigation is always conducted. Such an investigation is necessary. It is these investigations that lead authorities and banks to take action. An investigation does not mean that you are a suspect; it is about understanding what happened and how it happened. 


Remember that we are suffering from gambling addiction, and these gambling companies exploit us because of it. They allow us to deposit money, but when it comes to withdrawals, they delay the process, citing minor rule violations. They demand an array of documents, all to exploit the customer's addiction and wait until the money is gambled away, only to then offer the customer a bonus to deposit even more money.


These casinos claim to offer a service. However, a service is not just letting customers waste their money on a slot machine. A service from a gambling company should include safe gambling practices, secure payments, and responsibility towards the customer's well-being, including their financial situation. 


I find it wonderful that the banks are finally taking notice. I encourage everyone to highlight these issues.



BettyBetty
hace 1 mes

same explanation as in previous messages I've seen being recommended in the thread! I mentioned that the transactions are illegal as it contains a merchant code that also bypasses blocks set on cards in relation to gambling transactions and I have not received any service from them.. has anyone else experienced this?? I need HELP!

palma
hace 1 mes

Estoy esperando que mi banco se comunique conmigo PACIENTEMENTE... Estoy pensando en hacerlo yo mismo antes que ellos. Mientras hayas sido honesto, no deberías preocuparte. ¿No puedes acceder a tu cuenta bancaria ahora? ¿Y has enviado archivos y que contactas con las empresas?

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hace 1 mes

The money that we have received from the casino, they can ask us to return it, just as we are asking for money for a service that we have not consumed, apart from the fact that they can report us for attempted fraud..

efsfasfasfsfs
hace 1 mes

Espero que nadie esté tan enfermo como para realizar una devolución de cargo de un casino que aún ha pagado las ganancias.

Traducción automática:
palma
hace 1 mes

Well, saying that you havent received any service from them is not true If you have received the deposit into your casino account. They have acted as a payment processor/payment gateway to the casino. That is not illegal per se. So if the casino has received your payment, you have received their (the payment gateways) service. And by saying otherwise to your bank, you are attempting fraud (försök till bedrägeri).


Misclassification of MCC codes are, as I understand it, not illegal either. Yes it is against Mastercard and VISAs policies and terms, and can lead to suspension and fees imposed by VISA/Mastercard to the merchant. It is also in general skechy and if it would be thorougfully invested it often has connection to money laundering (which is illegal). But I doubt misclassification of MCC codes is an actual crime.

hace 1 mes

Well, saying that you havent received any service from them is not true If you have received the deposit into your casino account. They have acted as a payment processor/payment gateway to the casino. That is not illegal per se. So if the casino has received your payment, you have received their (the payment gateways) service. And by saying otherwise to your bank, you are attempting fraud (försök till bedrägeri).


Misclassification of MCC codes are, as I understand it, not illegal either. Yes it is against Mastercard and VISAs policies and terms, and can lead to suspension and fees imposed by VISA/Mastercard to the merchant. It is also in general skechy and if it would be thorougfully invested it often has connection to money laundering (which is illegal). But I doubt misclassification of MCC codes is an actual crime.

hace 1 mes

No, but doing so in order to bypass laws prohibiting illegal online gambling is illegal.

BettyBetty
hace 1 mes

Probablemente quiera decir que no les ha comprado productos. Y es verdad.

Traducción automática:
hace 1 mes

Well, saying that you havent received any service from them is not true If you have received the deposit into your casino account. They have acted as a payment processor/payment gateway to the casino. That is not illegal per se. So if the casino has received your payment, you have received their (the payment gateways) service. And by saying otherwise to your bank, you are attempting fraud (försök till bedrägeri).


Misclassification of MCC codes are, as I understand it, not illegal either. Yes it is against Mastercard and VISAs policies and terms, and can lead to suspension and fees imposed by VISA/Mastercard to the merchant. It is also in general skechy and if it would be thorougfully invested it often has connection to money laundering (which is illegal). But I doubt misclassification of MCC codes is an actual crime.

hace 1 mes

Sí, es ilegal operar como un tercero a menos que el nombre de la tienda principal esté conectado directamente antes o después del tercero.

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hace 1 mes

Así que no hay nada allí que pueda excusar lo que han hecho. Si ese fuera el caso, el código de comerciante para juegos no habría sido bloqueado

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Golfforesite
hace 1 mes

Yes -in the country of jurisdiction. But If the casino is not licensed in that country, it would be very hard to charge them with anything. Especially since 99,9% of all unlicensed casinos T&Cs state that it is the players responsibility to conduct to any local laws and regulations prohibiting gambling.

Editado por el autor hace 1 mes
hace 1 mes

no matter how you twist and turn it, it still looks like money laundering through the majority of these companies, maybe not all, but a large part.

Gez80
hace 1 mes

Aunque eso no es lo que usted dice cuando decide presentar una queja de tarjeta por el motivo de que no ha "recibido ningún producto/servicio". Lo que estás diciendo es que no has recibido el producto o servicio que compraste. Lo cual lamentablemente es así si has recibido el depósito del casino.

Traducción automática:
hace 1 mes


i have spoken with a solicitor on this.


Merchant Codes and Misrepresentation: The practice of using incorrect merchant codes to bypass blocks for gambling can be considered fraudulent or deceptive. This misrepresentation could violate both local laws and international regulations related to financial transactions and consumer protection.


You have to be honest with your bank, regardless how embarrassing it is, banks generally do not tolerate fraudulent practices. If you can demonstrate that the transactions were misrepresented, you may have a chance to recover your money through a chargeback process.


if you were made aware that you will be paying third parties which has incorrect codes, then you were privy to that information and still decided to conduct transactions with that risk, if you wasn’t made aware - then they’ve misrepresented it.



BettyBetty
hace 1 mes

Ella en el banco dijo. Si no se incluyen todas las opciones, puedes explicarlo en un archivo pdf.

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hace 1 mes

Entonces no compras un servicio "servicios legales en África", sino que es un depósito de casino. No va de la mano jejeje

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huddy
hace 1 mes

Thank you for that clarification.

I see that you are from UK -can you please explain what "gambling blocks" refers too, formally? In Sweden we are not able to block ourselves via our Banks against gambling transactions, why I wonder if it would be considered the same here. It either isnt illegal to play at unlicensed casinos.

Gez80
hace 1 mes

¿Puedes referirte a qué ley/sección están infringiendo? Sería genial si tienes razón.

Traducción automática:
hace 1 mes

In the end, at least in my case, I have been given the OK to carry out these transactions.


And what they are trying to do is a fraud because we have received that money from the casino. I am not on one side or the other but I am afraid that the casino will make me return the money that I have received from them just as I ask the merchant to return it to me.

efsfasfasfsfs
hace 1 mes

Tienes miedo ?

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