hace 2 meses
Contra lo mismo rechazaron contra
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Verificación Bruce Bet (página 2)
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hace 2 meses
Yes, I can see from the first screenshot that you need to verify the payment method and you also need to send a screenshot from your online banking. So you'll need to give the casino some time to look at it and tell you everything is alright. In the second screenshot I see that live chat is trying to advise you to upload your account statement with the transactions for the whole month and you say it was rejected again. Did you get a reason why ? I have a feeling that you might be doing something wrong but I don't know what as I don't see the reason for the rejection. It is quite clearly written what is needed and I think it should not be a problem to deliver it, but there is always some mistake if it is rejected. How long have you been trying to verify ? Have you tried asking in live chat what you have to do to make sure all the documents are correct ?
I would also ask you if it would be possible to share screenshots and reports in one text for clarity. Because if you share 4 screenshots and two of them are always the same it's quite useless.
Thank you and I will wait for your reply.
hace 2 meses
Hola, yo también tengo problemas con el casino, he subido todos los documentos y siempre sale mal no importa cómo lo haga, las 4 esquinas están en los documentos tarjeta de identificación por delante y por detrás,
La dirección cargada y los recibos de pago siempre se rechazan.
Deposité una apuesta de 100 euros y el dinero del bono oscilaba entre 0,50 céntimos y un euro.
Podrías ayudarme
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hace 2 meses
Hey, what is the specific problem with your documents since you can't verify ? Did the casino tell you a concrete reason and what you should do to get your documents accepted ? The most common issue is usually that the information is not visible or that some of the things that the casino asks to be on the document to be visible are missing.
So let me know how it is, I will wait.
hace 2 meses
Hola
Así que subí todo lo que necesitas, decía que supuestamente no tomé una foto del reverso de mi tarjeta de identificación, pero lo hice,
Así que ayer subí todo nuevamente, ahora está bajo revisión nuevamente.
¿Qué hago si esto no es aceptado nuevamente?
Lo hice para que se puedan ver todos los rincones de los documentos.
Atentamente
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hace 2 meses
Let's see what the casino says to what you sent yesterday and then we'll see. It is always necessary that the information is clearly visible and that the documents contain everything necessary. If it was rejected again, we could find out what the issue is based on the casino's reason.
How long have you been verifying ?
hace 2 meses
Hice la comprobación el martes por la tarde y ayer por la tarde recibí la notificación.
Acabo de subir todo nuevamente por correo electrónico.
porque me gustaría tener mis ganancias
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hace 2 meses
El cheque fue rechazado nuevamente a pesar de que subí todo. Esta vez aparentemente falta el extracto bancario, que subí con el historial.
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hace 2 meses
hace 2 meses
Obviously you will need to work with the casino and provide everything they need, although I can see from the screenshots that you are trying. Since you sent them the bank statement as well, we'll see how it goes from here. Everything else is accepted so far if I read correctly.
Let me know if the verification was successful and the last document was accepted by the casino.
hace 2 meses
No, aún no se ha hecho
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Antes de registrarme quise cambiar la dirección pero no fue posible. Luego me comuniqué con ellos y me dijeron que lo harían.
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Y no entiendo que tiene que ver el pago con la dirección
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hace 2 meses
Hello there.
In my opinion, it all makes quite sense, and luckily, I don't see any signs of issues.
As Polly explained: your address will be changed, and in addition to that, your account needs to pass additional verification, because before your withdrawals are accepted, your account needs to be fully updated and verified.
Thus, the link between your address and the payout is quite narrow, I'd say.
Your withdrawal will never be accepted unless your account data is accurate, which is determined through the verification process, also called the KYC (Know Your Customer). It sounds complicated, though it's normal.
Do you play in many online casinos, by the way? I'd say the KYC appears every time you wish to withdraw funds for the first time.
Are there other aspects that concern you? We'll be here for you. 😉
hace 2 meses
Oye, el pago nunca se acepta.
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hace 2 meses
Envié todo mi confirmación de registro actual.
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hace 2 meses
Cambié la dirección hace dos semanas.
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