FQ8 Casino - El jugador no puede retirar su saldo.

I now can’t take out the amount of money I earn from fq8 and I tried to contact them but they just read and not replying I tried every website they might have but they still don’t want to do anything to it hope that your can help me contact him and let him to update me or reply my message thanks for the help please be as soon as possible

Hello Jazel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with FQ8 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear Jazel,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected for the above mentioned reason.