Gracias por la aclaración.
Por favor, comprenda que describe una situación en la que jugó en un casino en línea con fondos que pertenecen a otra persona, en este caso, su esposo. En estas circunstancias, usted jugó con fondos que pertenecen a otra persona, lo que significa que lamentablemente no podemos ayudar y tenemos que considerar las acciones del casino como justificadas.
Según los términos y condiciones del casino: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin no acepta pagos de terceros. Sólo puede realizar depósitos desde una cuenta bancaria, tarjetas bancarias VISA/MasterCard, sistemas de pago Skrill/NETELLER u otros métodos de pago registrados a su propio nombre. Si descubrimos durante los controles de seguridad: "Si ha violado esta condición, sus ganancias serán confiscadas y el depósito original será devuelto al propietario de la cuenta de pago. Además, Hell Spin no es responsable de la pérdida de fondos depositados a través de cuentas de terceros".
consulte nuestro Códice de juego justo para jugadores https://casino.guru/fair-gambling-codex-for-players :
"Pagos
Para depósitos y retiros, sólo debe utilizar cuentas bancarias y tarjetas de crédito a su propio nombre. Si no hace esto, podría tener problemas al intentar realizar un retiro. Esta regla se aplica principalmente para prevenir el uso indebido de las tarjetas de crédito y también debido a las regulaciones internacionales contra el lavado de dinero".
Si decides jugar en casinos online en el futuro, te recomendaría que utilices métodos de pago que estén exclusivamente a tu nombre. Si no lo hace, sus ganancias no serán aceptadas.
Por las razones antes expuestas, esta denuncia ahora será rechazada. Gracias por su comprensión, lamento no poder ser de más ayuda en esta ocasión. No dude en contactarnos si tiene problemas con algún casino en línea en el futuro.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin does not accept payments from third parties. You may only make deposits from a bank account, VISA/MasterCard bank cards, Skrill/NETELLER payment systems or other payment methods registered in your own name. If we discover during the security checks that that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the payment account owner. Furthermore, Hell Spin is not responsible for lost funds deposited through third-party accounts."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players :
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin akzeptiert keine Zahlungen von Dritten. Sie dürfen Einzahlungen ausschließlich von einem Bankkonto, Bankkarten VISA- / MasterCard, die Zahlungssysteme Skrill/NETELLER oder andere Zahlungsmethoden vornehmen, die auf Ihrem eigenen Namen registriert sind. Wenn wir im Verlauf der Sicherheitsüberprüfungen feststellen sollten, dass Sie gegen diese Bedingung verstoßen haben, werden Ihre Gewinne beschlagnahmt und die ursprüngliche Einzahlung an den Besitzer des Zahlungskontos zurückerstattet. Darüber hinaus ist Hell Spin nicht für verlorene Mittel verantwortlich, die über Drittkonten eingezahlt wurden."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players:
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
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