HITLOTO Casino - El jugador no puede retirar su dinero.

I can not withdraw the money for like a month, brainwashing no one can explain what to what, what no message is shorter than a full divorce and you can not go to the site through Facebook also will not see this divorce, and divorce 100%

Неможу вивести кошти вже як місяць шмалять мозги ніхто нічого неможе обяснити, що до чого, чого немае повідомлення короче повний розвод і неможеш зайти на сайт через фейсбук такшо невидітся на цей розвод, а розвод 100%

Hello Денис,

Thank you very much for submitting your complaint. I am very sorry to hear about the problem with your withdrawal. 

If your account hasn’t been fully verified, it may lead to a problem like this. So, I would like to know if your account was successfully verified. Do you have any emails or screenshots of your communication with the casino support? If yes, could you please send them to me?

Thank you in advance for your reply.

Best regards,

Kristina

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Best regards,

Kristina

Hello there is no conversation shot screenshot but I wanted to enter another mail in the account but I am not allowed how to proceed

Доброго дня скрин шотів розмови немае но я хотів ввести іншу почту в акаунт но мене непускае як далі поступити 

We would like to ask Hitloto Casino to comment on this case.

And what do I do next

А що мені робити далі

We would like to ask the Hitloto Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Since we haven’t received any response from the casino regarding the issue, we are forced to close the complaint as ‘unresolved’.

I am very sorry I couldn't help more, but at least closing this complaint as unresolved will negatively impact the casino's rating and other players can read about your experience in our review.

I hope you won't come across a problem like this again.