PlayUZU Casino ES - El jugador se queja de que no ganó nada.

Hello, I wanted to comment to see if someone can review the playuzu RPG because it is not normal that it never gives prizes and when it gives you a prize it gives you such ridiculous prizes that it gives you ravia, I do not think that this casino is in regulation on the algorithm that it has because I've played many casinos and I've never come across a scam like that, thanks, let's see if this reaches someone who can check the algorithm is this casino because it's a shame and on top of that in google play what they do is hide the criticism since you put reviews and only the positive ones come out and it is impossible since I have put a criticism and it does not come out and I have a friend who also annoys it and they do not come out only the paositive ones come out, it is a scam and I would like to know where it can be reported so that do not fall more people in this casino scam, thanks

Hola queria comentar aver si alguien puede revisar el RPG de playuzu porque no es normal que nunca de premios y cuando da un premio te da premis tan ridículos que te da asta ravia , no creo que este casino este en regulacion sobre el algoritmo que tiene porque he jugado a muchos casinos y nunca me e topado con una estafa asin , gracias , aver si esto llega a alguien que pueda revisar el algoritmo es este casino porque es una verguenza y encima en el ggogle play lo que hacen es esconder las criticas ya que pones reseñas y te salen solo las positivas y es imposible ya que yo e puesto una crítica y ni sale y tengo amigso que tambien la an piesto y no salen solo salen las paositivas , es una estafa y me gustaria saver donde se puede denunciar para que no caiga mas gente en esta estafa de casino , gracias

Dear Joel666,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Dear Joel666,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.