hace 2 añosOriginalTraducción
several games do not work with bonuses, and it is evident that it is a manipulation by the casino and not by the providers. pos are several providers that I tested and only some games with higher rtp that do not work, saying they do not have funds available! I tested a list of 34 games and only 9 worked, ask me if this isn't a violation of the terms themselves, which doesn't say anything about it, just that it can be used in games from the slots tab.
4raBet Casino
hace 7 meses
Thank you for bringing this to our attention. We sincerely apologize for any confusion or inconvenience caused. Our goal is to maintain fairness and transparency in all aspects of gameplay, including bonuses.
Some games may indeed be restricted during bonus play due to provider limitations or bonus abuse prevention policies. However, we understand the importance of clearly communicating these restrictions, and we’re reviewing our terms to ensure everything is accurately and openly stated.
We appreciate your feedback and will work to improve this experience. Please contact our support team with your game list so we can investigate further.
Some games may indeed be restricted during bonus play due to provider limitations or bonus abuse prevention policies. However, we understand the importance of clearly communicating these restrictions, and we’re reviewing our terms to ensure everything is accurately and openly stated.
We appreciate your feedback and will work to improve this experience. Please contact our support team with your game list so we can investigate further.
