hace 2 añosOriginalTraducción
Muy mal casino ¡Aléjate! Deposité 50€ y recibí un bono de 15€, tuve que apostar 2275€(50+15x35) ¡Aposté este bono y quería retirar 700€! Entonces recibí un correo electrónico. El casino me dedujo 625 € y solo tengo derecho a 75 €, lo que significa que solo obtengo un bono de 15 € x 5 = 75 €. Mis 50€ no están incluidos en el cálculo, ¡aunque sí en la apuesta! ¡Eso significa que arriesgué mis 50 € para que pueda obtener 25 € después de apostarlo todo! Este casino es solo una estafa y todos los que obtienen bonos trabajan para el casino si ganas 1 millón, solo obtienes 5 veces tu bono, ¡el resto se queda con el casino para ti! ¡Estas estafas están justificadas por el casino como términos de bonificación y estos términos son solo una estafa y una estafa nada más! Aconsejaría a cualquier jugador contra este casino.
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iWild Casino
hace 2 años
Hello! Thanks for your feedback!
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
