hace 6 mesesOriginalTraducción
Up to a certain point, the casino was perfect. It offered many bonuses, I even gained VIP level. Unfortunately, the casino is like that as long as you deposit more than you withdraw. Deposits and withdrawals went smoothly until suddenly a good series of withdrawals occurred. Currently I can make deposits and still lose money, but my withdrawals are blocked because my account is under review. The casino didn't even inform me about this fact. I received conflicting information on support and of course I did not receive information about the reason for checking my account. Many days have passed and my case has not been resolved. My opinion of this amazing casino has changed completely and I do not recommend this casino to anyone. This is not a safe place to play because they can block your payments overnight without informing you about this fact and without giving a reason for such a block or giving a time when the matter will be resolved.
- Nothing positive.
- - bad support
- - they can block Your withdrawals with any infomations. You can still make deposit and loose Your money but You cant make any withdrawals.
BetOnRed Casino
hace 6 meses
Hello,
To facilitate clarification of your request and provide more effective assistance, we kindly suggest that you contact us by email at the following address: support@betonred.com. When contacting us, please remember to use the email address registered in your casino account and in the subject line of the email, please include 'CasinoGuru & your CasinoGuru username'.
We are committed to following up and providing more detailed information to meet your needs.
Sincerely,
BetOnRed Team
To facilitate clarification of your request and provide more effective assistance, we kindly suggest that you contact us by email at the following address: support@betonred.com. When contacting us, please remember to use the email address registered in your casino account and in the subject line of the email, please include 'CasinoGuru & your CasinoGuru username'.
We are committed to following up and providing more detailed information to meet your needs.
Sincerely,
BetOnRed Team
