hace 5 mesesOriginalTraducción
el casino retiene el dinero depositado, en función de políticas desconocidas , no deberían de poder retener dinero por que si, en todo caso no deberían permitir depositar, si luego no van a dejar retirar, 30 días me pedían que espere, obviamente siendo jugador al dinero lo termine perdiendo, es un desastre de casino, no caigan en esta basura de casino, ademas atencion al cliente no tienen te mandan a un mail que tarda años en responder, y responde la nada misma.
2
1win Casino
hace 1 mes
Good afternoon!
Thanks for your feedback.
Please, go through the verification to confirm your identity by contacting our company's mailing address - this is a standard procedure. After successful verification, you will definitely receive an official response by mail and will be able to withdraw funds again without problems. Until then, withdrawal from the account is limited in accordance with paragraph 11.3. of the Rules for using the site, section "General Terms and Conditions".
Please wait for a response from our company's mailing address.
Sincerely, 1win team.
Thanks for your feedback.
Please, go through the verification to confirm your identity by contacting our company's mailing address - this is a standard procedure. After successful verification, you will definitely receive an official response by mail and will be able to withdraw funds again without problems. Until then, withdrawal from the account is limited in accordance with paragraph 11.3. of the Rules for using the site, section "General Terms and Conditions".
Please wait for a response from our company's mailing address.
Sincerely, 1win team.
