hace 2 mesesOriginalTraducción
Worst KYC process I have ever experienced. I had to submit a screenshot and they rejected it 3 times with no feedback. You have to guess what they want like it's some kind of side quest.
Once fully verified, it took 10 days to get my withdrawal. Withdrawals are canceled without any notifications or emails. They simply don't have the staff or resources to send payments in a timely manner. Absolute joke. If you're Canadian and deposit with Interact, don't even bother.
I've asked this casino to close my account and they responded with bonus offers. Predatory behaviour.
Giving this casino a 9.2 rating is an laughable.
Once fully verified, it took 10 days to get my withdrawal. Withdrawals are canceled without any notifications or emails. They simply don't have the staff or resources to send payments in a timely manner. Absolute joke. If you're Canadian and deposit with Interact, don't even bother.
I've asked this casino to close my account and they responded with bonus offers. Predatory behaviour.
Giving this casino a 9.2 rating is an laughable.
- The website works sometimes
- Slow withdrawals
- ChatBot support
- Frustrating KYC process
- Non-existing responsible gambling tools
- Did I mention slow withdrawals ?
- You won't get your money out
- Small casino
1
iWild Casino
hace 2 meses
Dear phonymcring,
Thank you for sharing your experience, and we apologize for the frustration you’ve faced during the KYC process and withdrawal. We take your feedback seriously and will look into improving our verification system and communication, as well as ensuring timely payments. We understand your concerns about the bonus offers and will review our approach to account closures. We’re committed to enhancing our service and hope to regain your trust in the future.
Best regards,
iWild Casino
Thank you for sharing your experience, and we apologize for the frustration you’ve faced during the KYC process and withdrawal. We take your feedback seriously and will look into improving our verification system and communication, as well as ensuring timely payments. We understand your concerns about the bonus offers and will review our approach to account closures. We’re committed to enhancing our service and hope to regain your trust in the future.
Best regards,
iWild Casino
