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Reseñas de potatohead

bronze
Potatohead
Novato avanzado
hace 2 añosOriginalTraducción
Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?

After making several withdrawals throughout my time at Pino (1 year), I've been excluded -without notice mind you- from all bonuses, the daily cashback, and EVEN the VIP program.
Even though I used only 1 bonus code in the past month (which was part of the VIP program).
For someone that plays only the newest releases by NoLimit City (volatility extreme), I'm really disappointed by the decision-making of the management staff.

Fun fact: I've been excluded from all bonuses and promos at their sister casino as well.

GG
Leer másLeer menos
  • Fast withdrawals
  • Fast verification
  • High RTP Games
  • Ridiculous decision making
  • Depositing regularly while making a profit leads to exclusion from VIP program, cashback and all kinds of bonuses
Todas las reseñas de PinoCasino
PinoCasino
hace 2 años
Hello!

Thank you for your review.
Sorry to hear about this situation. You can send us a letter to contact@pinocasino.com with the subject "CasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best Regards,
PinoCasino team.
bronze
Potatohead
Novato avanzado
hace 3 añosOriginalTraducción
I'd just copy-paste my review from PinoCasino, but I'm certain that's prohibited on here.

10/10 to DuxCasino for everything.

Just add Mental by NoLimit City! :^)

EDIT: They added "Mental" by NoLimit City. 10/10
Leer másLeer menos
  • Great Live Support
  • Fast Withdrawal
  • Fast Verification
  • I'll update this review, once I encounter something negative
Todas las reseñas de Duxcasino
Duxcasino
hace 2 años
Hello, dear!
Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Best regards,
DuxCasino Team.
bronze
Potatohead
Novato avanzado
hace 3 añosOriginalTraducción
Live-Chat = 10/10

Everyone I talked to was super friendly.
Withdrawal has been processed within just a few hours.
Great games with high RTP, the only thing that's missing: NoLimit City.

Verification is done via E-Mail (but they're lightning fast)

I made a grave mistake with my account; I was certain that they wouldn't approve my withdrawal. Live-Chat told me to contact the Finance Team directly, it took them >72 hours to resolve the issue.

It would be neat if WestCasino had it easier to check your current progress on the wager. (atm you need to go to withdrawal > select amount/method. Then it shows the current wager-progress)

EDIT: Second withdrawal is taking ages. 48 hours later it's still pending. According to Live-Chat & Finance Team, they're processing the submissions in the order they have received them. (Totally fine, but 2 whole days, some texting with the live-chat and the finance team, but yet the withdrawal is still pending)

EDIT: 3 days later the withdrawal is still pending.
Leer másLeer menos
  • Great Live Support
  • Fast Verification
  • bit tricky to find your current wager progress
  • Ridiculously long processing time on withdrawals
Todas las reseñas de WestCasino
bronze
Potatohead
Novato avanzado
hace 3 añosOriginalTraducción
Great selection of games.
Great Bonuses with a ridiculously low wager.
Great RTP, even on all the NoLimit City slots.
Great German speaking support, especially "Stefan", he's the real MVP among all the support agents worldwide.
All the withdrawals were always lightning fast.
Clear communication when there were some issues with my documents, verification happened basically immediately after that.

Leer másLeer menos
  • Fast Withdrawal
  • Fast Verification
  • Outstanding Live-Chat
  • Great Selection of Games
  • Superb layout of the website
  • Some would say that there's not enough bonuses, but considering the low wager it's totally fine.
Todas las reseñas de LeoVegas Casino
bronze
Potatohead
Novato avanzado
hace 3 añosOriginalTraducción
Made a small deposit, tried to withdraw a bit over 1000x.
Verification took a while and involved some back and forth with the live-chat.
Withdrawal was rather quick.
But since my withdrawal I'm excluded from all promotions, daily offers etc. until I deposit the withdrawn sum.

Besides that they offer some great games, a clan layout and some neat bonuses (as long as you don't withdraw, lol?)
Leer másLeer menos
  • Great Games
  • Clean Layout
  • Fast Withdrawal
  • Excluded from bonuses and promotions upon withdrawal
Todas las reseñas de Tsars Casino
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