Spin Oasis Casino - La retirada del jugador se retrasa.

I requested a withdrawal originally the first week of July, I received a email stating I needed to use a different crypto address. I did and then after checking for 2 months on my payment I received a email stating I needed to adjust the amount. I did that and had to totally start over with my withdrawal. I re-submitted it on 9-7-22. I still haven’t received my payment and I no one is answering my emails anymore. They have already approved my verification documents back in July.

Hello darlaricks,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin Oasis Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear darlaricks,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.