Vave used to be great in 2022—withdrawals were processed within 1–3 hours, and no KYC was required. But those days are over. Account verification is now mandatory, which I have no issue with—KYC is important and necessary.
However, when my submitted documents haven’t even been reviewed after three days and my email to kyc team remains unanswered, I seriously wonder what has happened to Vave. Naturally, my withdrawal is still pending, seemingly because the entire KYC team is either on vacation or unwilling to review three simple documents.
On top of that, there’s this policy:
"Also be aware that according to our terms and conditions, if the player does not pass the verification within two weeks, the account will be permanently closed and the balance confiscated. This procedure is in place to protect our players and the integrity of our services."
And somehow, I have the feeling that my documents won’t be reviewed for exactly 14 days.
However, when my submitted documents haven’t even been reviewed after three days and my email to kyc team remains unanswered, I seriously wonder what has happened to Vave. Naturally, my withdrawal is still pending, seemingly because the entire KYC team is either on vacation or unwilling to review three simple documents.
On top of that, there’s this policy:
"Also be aware that according to our terms and conditions, if the player does not pass the verification within two weeks, the account will be permanently closed and the balance confiscated. This procedure is in place to protect our players and the integrity of our services."
And somehow, I have the feeling that my documents won’t be reviewed for exactly 14 days.
- Documents are not being reviewed.
