ViperWin Casino - Los retiros de los jugadores se retrasan.

Hello, I play a lot at casinos and rarely encounter such poor service.

I have been waiting for my withdrawals for over two weeks now, and their live chat is of no help. Viperwin simply refuses to pay my small withdrawals of 3x500€. I have been playing slots and sports. I have not used bonuses, and no KYC documents are required from me.

Hei pelailen erittäin paljon kasinoilla ja harvoin kohtaan näin surkeaa toimintaa.

Olen odottanut nostojani nyt yli kaksi viikkoa eikä heidän live chatista ole mitään apua. Viperwin ei vain suostu maksamaan pieniä nostojani 3x500€. Olen pelannut slotteja sekä urheilua. En ole käyttänyt bonuksia ja minulta ei vaadita KYC dokumentteja.

Dear bulisibulbul,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• When was the last time you were in contact with casino support and discussed the issue?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas