4 Crowns Casino - El retiro del jugador se ha retrasado.

hey, I made a withdrawal of £3,000 back on the 14th of July and still no sign of the money, support are useless and tell me the same thing over and over! emailing them is pointless you either get the same response or none at all, 3 months has passed and still nothing so losing all hope now! not sure what else i can do!

Dear Sean,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you confirm that your account has been verified successfully? Have you received any funds in the past or this were your first withdrawal request? Which payment method you have opted for?

Do I understand correctly that your funds have been transferred but never actually reached you? Have you received any transaction trucking number from the casino?

I realize that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.

Best regards,

Petronela

Praise the lord it has been sorted and the paid the money today! Not sure why it took 3 months which is outrageous but all done now! Thank you for getting back to me

Great news. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Sean, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru