77 Jackpot Casino - El retiro del jugador se ha retrasado.

I have been waiting for money for 3 months and there will always be vague explanations from week to week. No doubt changed owners and probably now a scamcasino.

Olen odottanut rahoja jo 3 kk ja aina tulee epämääräisiä selityksiä viikosta toiseen.epäilemättä vaihtanut omistajaa ja lienee nyt scamcasino.ennen ei ole ollut ongelmia nostojen suhteen

Dear Virpi,

Thank you very much for submitting your complaint. I can only imagine how frustrating it must have been for you to wait for a withdrawal for three months.

Do I understand correctly that your payment is still pending inside the account without being processed or it has been sent but never reached you? Could you please advise which payment method you have opted for?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but almost three months is unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

The withdrawal status is currently "allocaded" but I bet the withdrawal will wait again. I have used the card as a deposit

Noston tila on tällä hetkellä "allocaded" mutta veikkaan että nosto jää taas odottamaan.Korttia olen käyttänyt talletuksessa

Thank you very much, Virpi, for providing all the necessary information. I will now transfer your complaint to my colleague Adam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Virpi,

I have reviewed your case and understand the situation. I will contact the casino and see if I can help. I would like to invite 77 Jackpot Casino to the conversation to participate in the resolution of this complaint.

We would like to ask 77 Jackpot Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating.

Dear Virpi,

I'm glad to hear that your issue got resolved. I will now mark the complaint as 'resolved' in our system. Thank you for using the Casino Guru complaint resolution center. Don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help