Ares Casino - El retiro del jugador no ha sido procesado.

Hello I have been waiting for my profit of 850 euros for 1 month / unfortunately I still can't get the money because someone can help me lg

Hallo ich warte seit 1 monat mein gewinn von 850 euro / habe leider noch immer das geld nicht bekommen kann da jemand mir helfen lg

Dear Kahraman,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have successfully passed the KYC verification?

Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello Kristina

until now I have never made a withdrawal from the ares casino so that was the first time / Kyc-verified. I always get the same answer please help me. Lg kahraman

Hallo kristina

bis jetzt habe ich noch nie ein auszahlung betätigt von der ares casino also das war esrte mal / Kyc-verifiziert auch schon gemacht . Ich bekomme immer das gleicher antwort bitte helfen sie mir . Lg kahraman

I think I will never get the money how can such a casino live without license where you give that? !!!!

Ich glaube ich werde das geld nie bekommen wie kann so ein casino leben ohle lizenz wo gibst dass ?!!!!

Thank you for your reply, Kahraman. Could you please advise what the status of your withdrawal is? Is it pending or processed?

It is being edited says the ares casino lg

Es wird bearbeitet sagt der ares casino lg

Thank you very much Kahraman for your reply. I will now transfer your complaint to my colleague Tomas who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello Kahraman!

I will take care of your complaint from now on. I would like to invite representatives of

Ares Casino into this complaint in order to help us resolve the withdrawal issue.

Thanks I hope it will be something lg

Danke ich hoffe es wird was lg

We would like to ask Ares Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Since we haven’t received any response from the casino regarding the issue, we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’, which will influence the casino’s rating in a negative way.

I sincerely hope you won’t come across a problem like this again.

The casino can reopen this complaint anytime.