Bitcoincasino.io - El depósito del jugador no ha sido acreditado en su cuenta.

I loaded 1.2 ETH at bitcoincasino.io this morning. The amount was not credited to me. Allegedly technical problems, although according to etherscan.io the amount has arrived in the wallet. That was 6 hours ago. Allegedly still technical problems. Many payments continue to be received on the wallet. Conclusion: smells very strongly of scam. Bitcoincasino.io also includes other casinos. Paradise Casino and Cleopatra Casino. All 3 have the same management. So be careful.

Ich habe heute morgen 1.2 ETH bei bitcoincasino.io aufgeladen. Der Betrag wurde mir nicht gutgeschrieben. Angeblich technische Probleme, obwohl laut etherscan.io der Betrag angekommen ist im Wallet. Das ist jetzt 6 Stunden her. Angeblich immer noch technische Probleme. Es gehen weiter viele Zahlungen auf dem Wallet ein. Fazit: Riecht sehr stark nach Scam. Zu Bitcoincasino.io gehören auch noch andere Casinos. Paradise Casino und Cleopatra Casino. Alle 3 haben das gleiche Management. Also seid vorsichtig. 

Dear Sascha,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Please, could you clarify if this was your first deposit at this casino? Did you try to communicate this issue with the casino? Thank you very much in advance for your reply.

Best regards,

Petronela

Dear Sascha,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.