Casino Intense - La cuenta del jugador ha sido bloqueada.

THE CASINO IN QUESTION IS ILLEGALLY WITHHOLDING THE BALANCE OF MY CLOSED GAMING ACCOUNT

IL CASINO' IN QUESTIONE STA TRATTENENDO ILLECITAMENTE IL SALDO DEL MIO CONTO GIOCO CHIUSO

Dear Natav,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise how long ago you registered your account and if you’ve completed the account verification successfully? Which games you’ve been playing (live casino games, slots, or sports betting)? Were your winnings accumulated with or without an active bonus, please?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I state that the account was opened at the affiliated casino Playzax Casino on 08/14/2022 which to date seems to have vanished into thin air. Following a suggestion from Radka, I decided to contact Casino Intense directly since it was carrying out payments at the time and on its behalf, thus also managing the activity of this casino (I am attaching the chat of what has just been stated in which the VIP manager Silvio welcomed me to Playzax Casino complete with an image relating to Casino Intense!). The account was opened on 08/14/2022, completely verified and won in the slots €2,988.00 with real money of which €400.00 was paid by Lubomir Bohm's Sterinvest SE on 09/16/2022, this company throughout 2022, it made payments on behalf of both Casino Intense and the affiliate Playzax Casino , operating under counterfeit licenses and an invalid chamber of commerce, as per investigations initiated by the writer. Therefore, after further investigations, it turned out that Playzax Casino is affiliated and connected to Casino Intense (Mother House) through the program called INTENSEAFFILIATES of which I am attaching the official website: www.intenseaffiliates.com. Following the second withdrawal requested on 09/11/2022 of 1,500.00 euros, the account was blocked after several days with the excuse of an internal audit against which I have opened a complaint with you and where the Team has publicly addressed the apologies, promising payment of what is still owed to me, payment to date not yet made.

Premetto che l'account è stato aperto presso il casinò affiliato Playzax Casino il 14/08/2022 che ad oggi sembra essersi dileguato nel nulla. A seguito di suggerimento da parte di Radka ho deciso di interpellare direttamente Casino Intense visto che effettuava all'epoca e per suo conto i pagamenti, gestendo quindi anche l'attività di tale casinò (allego la chat di quanto appena affermato nella quale il VIP manager Silvio mi dava il benvenuto su Playzax Casinò con tanto di immagine relativa invece a Casino Intense!). Il conto è stato aperto il 14/08/2022, verificato completamente e vinto alle slots euro 2.988,00 con soldi reali di cui euro 400,00 sono stati pagati dalla Sterinvest SE di Lubomir Bohm il 16/09/2022, società questa che per tutto il 2022 eseguiva i pagamenti per conto sia di Casino Intense che dell'affiliato Playzax Casinò, operante con licenze contraffatte e camera di commercio non valida, come da accertamenti avviati dalla scrivente. Quindi dopo ulteriori accertamenti è risultato che Playzax Casinò è affiliato e collegato a Casino Intense (Casa Madre) tramite il programma denominato INTENSEAFFILIATES di cui allego il sito ufficiale: www.intenseaffiliates.com. A seguito del secondo prelievo richiesto il 11/09/2022 di euro 1.500,00 il conto dopo diversi giorni è stato bloccato con la scusa di una revisione interna verso la quale ho aperto un reclamo presso di Voi e dove il Team ha pubblicamente rivolto le proprie scuse promettendo il pagamento di quanto ancora a me dovuto, pagamento ad oggi ancora non effettuato.

Thank you very much, Natav, for providing all the necessary information. I will now transfer your complaint to my colleague Matej (matej@casino.guru) who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.  

Hello Natav,

I am sorry to hear about your troubles.

I checked your evidence and did a little research by myself.

The owners of these two casinos are different. Why do you think that there is a connection? Completely independent casinos may be under the same affiliate group or use the same company for payments.

I checked all our information about these two casinos, and it seems they are not connected.

I have some additional questions:

You already submitted a complaint about Playzax Casino, which was closed as unresolved - Tomas recommended you contact the casino's regulator. Did you do it?

THE PROPERTIES ARE APPEARING DIFFERENT

TIC TAC TOE BV HAS NOT BEEN REGISTERED WITH THE CHAMBER OF COMMERCE SINCE OCTOBER 2021 IT IS SIMPLY A MUTKY COMPANY WHICH CANNOT OPERATE AT THE CURRENT STATE

There are many documented proofs of which I have the originals that testify how Playzax Casino operates under Casino Intense, one of all the screenshot that I am attaching where the same Vip Manager Silvio appears on Playzax Casino with a lot of the name relating to Casino Intense! Furthermore, until 2022 Casino Intense was managed by Sterinvest SE which also carried out the payments and was part of the Sterplay Holding Ltd group (former owner of the casino). Therefore having received the first funds of the first withdrawal attached by this company on behalf of Playzax Casino it is evident that the same was managed by the same company as at the time Tic Tac Toe BV was and is a fictitious company or not actually operating because your registration expired in October 2021 and has never been renewed (I contacted the head of the Curacao Chamber of Commerce directly to verify this circumstance which can be found online: http://www2.curacao-chamber.cw/excerpt .asp ) as well as its related licenses publicly exposed until recently (Antillephone NV and Cyberlock NV as attached) which turn out to be false so much that they have been removed from the various sites linked to Playzax Casino (there are several but the mother one is www.playzax.com) after my complaint to all the local authorities.

2022

https://www.curacao-egaming.com/public-and-players/authenticity

2023 (CANCELLED FAKE LICENSES)

Furthermore, Sterinvest SE manages the INTENSEAFFILIATES affiliate program of Casino Intense (https://intenseaffiliates.com) through which Playzax Casino is currently operating illegally (not being able to operate with Tic Tac Toe BV) by exploiting the same platform granted by parent company operating under a regular government sublicense.

I have contacted all licensees in Curacao and this casino is found to be operating under fake licenses. I have reported this circumstance to the GCA, GCB to the Minister of Finance and Minister of Justice. Since it operates on the same platform as the parent company Casino Intense, I believe it is also responsible together with Playzax Casino for the non-payment of the winnings to the undersigned, evidently resulting affiliated with the aforementioned program. Coincidentally after my complaint Casino Intense end 2022 beginning 2023 has changed management and the company that made the payments replaced! In any case, the debts remain regardless of who takes over the management of these casinos, therefore I consider it legitimate to ask Casino Intense (parent company) to provide for the shortfall generated by its affiliate Playzax Casino operating on the same platform. Since the Playzax Casino Team has publicly announced that it would proceed with the payment, having failed to comply with the promises, I ask that Casino Intense intervene, as owner of the affiliate program which Playzax Casino has already joined for some time, immediately providing for the payment of how much still owed by the writer.

LE PROPRIETA' SONO APPARENTEMENTE DIVERSE

LA TIC TAC TOE BV RISULTA NON ISCRITTA ALLA CAMERA DI COMMERCIO DA OTTOBRE 2021 PERTANTO E' SEMPLICEMENTE UNA SOCIETA' FITTIZIA CHE NON PUO' OPERARE ALLO STATO ATTUALE

Ci sono molte prove documentate di cui detengo gli originali che testimoniamo come Playzax Casino operi sotto Casino Intense, una fra tutte la schermata che ti allego dove su Playzax Casino appare lo stesso Vip Manager Silvio con tanto di denominazione relativa a Casino Intense! Inoltre fino al 2022 Casino Intense era gestita dalla Sterinvest SE che effettuava anche i pagamenti e facente parte del gruppo Sterplay Holding Ltd (ex proprietaria del casinò). Pertanto avendo ricevuto i primi fondi del primo prelievo in allegato da parte di questa società per conto Playzax Casinò è evidente che lo stesso veniva gestito dalla stessa società in quanto all'epoca la Tic Tac Toe BV era ed è una società fittizia ovvero non effettivamente operante perchè la sua iscrizione risulta scaduta ad Ottobre 2021 e mai rinnovata (mi sono messa in contatto direttamente col responsabile della Camera di Commercio di Curacao per verificare tale circostanza che è rinvenibile on line: http://www2.curacao-chamber.cw/excerpt.asp) così come le sue relative licenze esposte pubblicamente fino a poco tempo fa (Antillephone NV e Cyberlock NV come in allegato) che risultano essere false tanto che sono state tolte dai vari siti collegati a Playzax Casinò (ce ne sono diversi ma quello madre è www.playzax.com) dopo la mia denuncia presso tutte le Autorità del posto.

2022

https://www.curacao-egaming.com/public-and-players/authenticity

2023 (CANCELLATE LE FALSE LICENZE)

Inoltre la Sterinvest SE gestisce il programma di affiliazione INTENSEAFFILIATES di Casino Intense (https://intenseaffiliates.com) tramite cui Playzax Casino sta operando ad oggi in maniera illecita (non potendo operare con la Tic Tac Toe BV) sfruttando la stessa piattaforma concessa dalla casa madre che opera con regolare sublicenza governativa.

Ho contattato tutti i licenziatari di Curacao e tale casinò risulta operare con licenze false. Ho fatto presente tale circostanza alla GCA, GCB al Ministro delle Finanze e Ministro di Giustizia. Siccome opera sulla stessa piattaforma della casa madre Casino Intense reputo sia anch'essa responsabile assieme a Playzax Casinò del mancato pagamento della vincita alla sottoscritta, risultando evidentemente affiliata al suddetto programma. Guarda caso dopo la mia denuncia Casino Intense fine 2022 inzio 2023 ha cambiato gestione e la società che effettuava i pagamenti sostituita! Comunquesia i debiti rimangono a prescindere di chi subentra nella gestione di tali casinò, pertanto reputo legittimo chiedere a Casino Intense (casa madre) di provvedere all'ammanco generato da parte della sua affiliata Playzax Casinò operante sulla medesima piattaforma. Siccome il Team di Playzax Casino ha pubblicamente annunciato che avrebbe provveduto al pagamento, non avendo rispettato quanto promesso chiedo che Casino Intense intervenga, in qualità di proprietaria del programma di affiliazione a cui Playzax Casinò risulta aver già aderito da tempo, provvedendo immediatamente al pagamento di quanto ancora dovuto dalla scrivente.

Thanks for the explanation.

I would like to invite the casino representative into the case:

Could you please react to what Natav wrote?

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

I SENT TO GC (COMPLAINTS@GAMING-CURACAO.COM) THE EMAIL WRONGLY SENT TO ANTILLEPHONE NV WITH THE UPDATES OF THE CASE, ASKING FOR THEIR INTERVENTION. PENNYTECH HOLDING NV IS ALSO LINKED TO CAZINO STARS: https://www.cazinostars-games.com/en/

HO INVIATO ALLA GC (COMPLAINTS@GAMING-CURACAO.COM) LA EMAIL ERRONEAMENTE INVIATA AD ANTILLEPHONE NV CON GLI AGGIORNAMENTI DEL CASO,CHIEDENDO IL LORO INTERVENTO. PENNYTECH HOLDING NV E' COLLEGATA ANCHE A CAZINO STARS: https://www.cazinostars-games.com/en/

I HAVE SENT A REQUEST FOR INTERVENTION AGAINST PENNYTECH HOLDING BV TO THE GCA SO THAT THEY CAN PAY FOR ANY AMOUNT STILL IN MY GAMING ACCOUNT. ALTHOUGH STERINVEST HAD THE COMPLETE MANAGEMENT OF THE INTENSE AND PLAYZAX CASINOS TODAY IT APPEARS THAT THE ABOVEMENTIONED COMPANY HAS TAKEN OVER THE LAST PERIOD OF SUCH MANAGEMENT AS PER THE SCREENSHOT SHOWN RELATING TO THE CONTACTS VISIBLE UP TO RECENTLY AGO ON THE WWW.PLAYZAX SITE .COM. THIS SITE HAS STOPPED WORKING BECAUSE THE USER DEACTIVATED IT AND YOU ARE REDIRECTED TO ANOTHER SIMILAR CASINO CALLED ATLANTIS SLOTS MANAGED BY THE ABOVE-SAID COMPANY.

HO INVIATO ALL GCA UNA RICHIESTA DI INTERVENTO CONTRO LA PENNYTECH HOLDING BV AFFINCHE' PROVVEDA AL PAGAMENTO DI QUANTO ANCORA PRESENTE NEL MIO CONTO GIOCO. SEBBENE LA STERINVEST SE AVESSE LA GESTIONE COMPLETA DEI CASINO INTENSE E PLAYZAX AD OGGI RISULTA CHE LA SUDDETTA SOCIETA' SIA SUBENTRATA NELL'ULTIMO PERIODO A TALE GESTIONE COSI' COME DA SCREENSHOT MOSTRATO RELATIVO AI CONTATTI VISIBILI FINO A POCO TEMPO FA SUL SITO WWW.PLAYZAX.COM. TALE SITO HA SMESSO DI FUNZIONARE IN QUANTO DISATTIVATO DALL'UTENTE E SI VIENE REINDIRIZZATI IN ALTRO CASINO' SIMILARE DENOMINATO ATLANTIS SLOTS GESTITO DALLA SUDDETTA SOCIETA'.

I have tried to contact the casino repeatedly but had no success. I'm afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email.

You already contacted the regulator (which would be the next step), so there is nothing more that we can do to help you. I hope that the regulator will help you.

I contacted Gaming Curacao (GC) detailing what happened. They try to protect this scam casino despite having all documented evidence. They even question what they found on Google relating to the site www.playzax.com/en/contact/ which was operational until a few days ago. I have sent you this documentation to your email.

Ho contattato la Gaming Curacao (GC) scrivendo in dettaglio cosa è avvenuto. Loro cercano di proteggere questo casinò truffaldino nonostante abbia tutte le prove documentate. Addirittura mettono in dubbio quanto trovato su Google relativo al sito www.playzax.com/en/contact/ che fino a pochi giorni fa era operativo. Ti ho inviato tale documentazione alla tua email.

I wrote again in response to Gaming Curacao but they turn a deaf ear. I have a balance of approximately 2,600.00 euros in the gaming account opened at Playzax Casino which they do not want to liquidate despite their promises made in the complaint which is still pending. GC says that Pennytech Holding BV has nothing to do with the site that until recently was operational i.e. www.playzax-games.com/en/contact/ but the facts speak for themselves:

Ho scritto nuovamente in risposta alla Gaming Curacao ma fanno orecchie da mercante. Io ho un saldo di circa euro 2.600,00 nel conto gioco aperto presso Playzax Casinò che non vogliono liquidare nonostante le loro promesse fatte nel reclamo che è ancora pendente. La GC dice che la Pennytech Holding BV non ha niente a che fare con il sito che fino a poco tempo fa era operativo ovvero www.playzax-games.com/en/contact/ ma i fatti parlano chiaro:

Hello Natav,

Today we had an internal meeting where we talked about this complaint, and this is our conclusion.

You pointed out many similarities between the two casinos, and there is a considerable probability that the companies are somehow connected; however, we can't say that for sure.

You already created one complaint: https://casino.guru/playzax-casino-the-player-s-withdrawal-limit-was-reduced

In this complaint, we agreed with you and the original casino was punished with black points.

We cannot duplicate your complaint and punish another casino with the same issue.

Because of this, we decided to reject your complaint. However, we will be monitoring and checking the situation regarding this group. If we prove that the casinos are somehow connected, we will add them to the group (this means that the whole group will be sharing the black points from PlayZax Casino.)

I hope that you understand and agree with our decision.

All right, I anticipate that since Playzax Casino was managed until a few months ago by Pennytech Holding BV as amply demonstrated above whose site recently redirected to another new casino that you haven't reviewed yet (www.atlantisslots.com/en/)

As soon as you review it, I will open a complaint against them to see whether or not they pay the amount still owed to me.

Va bene, anticipo che siccome Playzax Casinò era gestito fino a pochi mesi fa dalla Pennytech Holding BV come ampiamente dimostrato sopra il cui sito ultimamente reindirizzava ad altro nuovo casinò che ancora non avete in recensione (www.atlantisslots.com/en/)

Appena lo recensirete aprirò un reclamo contro di loro per vedere se provvedono o meno al pagamento di quanto ancora dovuto alla sottoscritta.

I also add to verify as I personally did that Sterinvest SE (Czech Republic) was behind all these casinos and was making payments on their behalf through the Intensive Affiliates program. Tic Tac Toe BV is registered with the Chamber of Commerce but has been inactive since 2021 and cannot and could not operate and therefore manage any online casino, whoever managed Playzax Casino under cover of this company was precisely Sterinvest SE (I have all preserved documentation). In the last period before the closure this company handed over the management to Pennytech Holding BV and the relative site of this casino automatically redirected to a new casino called Atlantis Slots.

Aggiungo inoltre di verificare come ho fatto personalmente che la Sterinvest SE (Repubblica Ceca) era dietro tutti questi casinò ed effettuava i pagamenti per loro conto attraverso il programma Intensive Affiliates. La Tic Tac Toe BV è registrata presso la Camera di Commercio ma è inattiva dal 2021 e non può e non poteva operare e quindi gestire alcun casinò on line, chi gestiva invece Playzax Casinò dietro copertura di tale società era appunto la Sterinvest SE (ho tutta la documentazione conservata). Nell'ultimo periodo prima della chiusura tale società ha ceduto la gestione alla Pennytech Holding BV ed il relativo sito di tale casinò reindirizzava automaticamente ad un nuovo casinò denomminato Atlantis Slots.

Dear Natav,

I understand that you are frustrated by the situation you experienced. But please also consider that many casinos operate under some company which works as a white label.

Such casinos are usually in the same affiliate program and share some resources, for example, support.

We can't randomly penalize the casinos you chose based on the same support/ affiliate program or company.

Check, for example, Direx N.V. casinos or Aspire Global casinos. These casinos share the license and support; however, most operate under entirely different management.

So the conclusion for this case is:

We will reject your complaint because you already submitted one regarding the same issue. (unresolved complaint)

However, when we find that some other casino has the same management as PlayZax Casino, we will group this casino with PlayZax Casino so the new casino will share the black points from your original complaint.

I hope you understand our decision.

The point is that there is a clear scam behind it! Payments of Casino Intense and Playzax Casino were regularly made by the company STERINVEST SE which happened to manage and manages the affiliate program of Casino Intense called INTENSIVE AFFILIATES ! In the present case, Tic Tac Toe BV (a non-operating company since 2021 and therefore ghost) has a debt towards me of 2,600.00 euros, Playzax Casino was actually managed by STERINVEST SE under cover of the same TIC TAC TOE BV, the first operated and operates the INTENSIVE AFFILIATES program of which Casino Intense is also a part. STERINVEST SE sold the Playzax Casino to PENNYTECH HOLDING BV in 2023, which then subsequently closed its doors in February 2023, without liquidating the active gaming accounts! These liabilities remain with the transfer of ownership and therefore to date PENNYTECH HOLDING BV which effectively succeeded STERINVEST SE behind the cover of TIC TAC TOE BV owes me the aforementioned sum. I don't understand how you insist on defending such scam casinos that operate under seemingly different companies, since the attempt to withhold winnings is obvious and the masterminds behind it are always the same!

Il punto è che dietro vi è un chiaro raggiro! I pagamenti di Casino Intense e Playzax Casinò venivano regolarmente effettuati dalla società STERINVEST SE che guardacaso gestiva e gestisce il programma di affiliazione di Casinò Intense denominato INTENSIVE AFFILIATES! Nel caso di specie la Tic Tac Toe BV (società non operativa dal 2021 e quindi fantasma) ha un debito nei mie confronti di euro 2.600,00, Playzax Casinò era gestito realmente dalla STERINVEST SE dietro copertura della stessa TIC TAC TOE BV, la prima gestiva e gestisce il programma INTENSIVE AFFILIATES di cui fa parte anche Casino Intense. La STERINVEST SE ha ceduto nel 2023 alla PENNYTECH HOLDING BV il casinò Playzax Casino che poi ha chiuso successivamente i battenti a febbraio 2023, non liquidando i conti gioco in attivo! Tali passività permangono col passaggio di proprietà e pertanto ad oggi la la PENNYTECH HOLDING BV succeduta effettivamente alla STERINVEST SE dietro copertura della TIC TAC TOE BV risulta debitrice nei mie confronti della suddetta somma. Non capisco come insistiate a difendere tali casinò truffaldini che operano sotto società apparentemente differenti, dal momento che il tentativo di non pagare le vincite è evidente e le menti che ci sono dietro siano sempre le stesse!

Dear Natav,

I probably felt misunderstood.

I can't accept this your complaint because our internal rules do not allow us to have two complaints about the same problem in the same casino.

I can assure you that I do not intend to protect a casino with a bad rating and two warnings from us.

I already explained that we have better options to identify if the casinos are somehow connected, and we are closely looking at mentioned casinos. If your concern confirms, we will group these casinos, and in that case, the casinos will share your complaint, and it will affect both their rating and the rating of their future projects.

Here is how it looks in our review:

And this is how it looks in the reputation explained tab:

As I explained in my previous post, you collected indirect evidence, which may lead us to the truth, but we need to be sure before we group the casinos. Currently, we are working on it. So please trust us that we will find the truth.

Dear Matej,

there is a lot of evidence that testifies to the fact that STERINVEST SE managed all these casinos with apparently different properties, one of these is the original document found in the court of the Czech Republic with interesting news about CARAMBOLA SRO which initially managed Playzax Casino, then passed into the hands of the aforementioned company which then handed over the management to PENNYTECH HOLDING BV, definitively closing its doors in February 2023 (as evidenced by the document found on the service provider Namecheap through the online Whois service) . When I wrote directly to the head of the Chamber of Commerce of Curacao he confirmed me via email that TIC TAC TOE BV had not yet renewed its membership as there was no administrator and therefore could not operate yet but that the group (Carambola sro evidently ) was not bankrupt! Subsequently, this group was sold with a private agreement by LUBOMIRA BOHMA to a certain 81-year-old lady: HANAN HECTOR STILMAN . Basically, the owner of the group who resides in another country (if I'm not mistaken in Cyprus) has decided to completely transfer the group to remove responsibility for the various illegal actions evidently committed with these casinos, with the clear intention of keeping the money in the accounts games closed with an active balance, subsequently declaring bankruptcy (the system of Chinese boxes to be clear). As far as Casino Intense is concerned, the company appears to be TINITIECH HOLDING BV but on the Italian site there is an indication of another CazinoStars casino which happens to be managed by PENNYTECH HOLDING BV instead! So there is a close relationship between the two companies and evidently behind all these casinos there is a single management that plays with these companies in order to make the money disappear from the credit balance accounts of the unsuspecting and honest players!

Caro Matej,

esistono molte prove che testimoniano il fatto che la STERINVEST SE gestiva tutti questi casinò con proprietà apparentemente diverse fra loro, una fra queste il documento originale trovato presso il tribunale della Repubblica Ceca con notizie interessanti in merito a CARAMBOLA SRO che inizialmente gestiva Playzax Casinò, poi passato in mano alla suddetta società che poi ha ceduto la gestione alla PENNYTECH HOLDING BV, chiudendo definitivamente i battenti a febbraio 2023 (come testimoniato dal documento trovato sul provider di servizi Namecheap attraverso il servizio on line di Whois). Quando ho scritto direttamente al responsabile della Camera di Commercio di Curacao lo stesso mi confermò via email come la TIC TAC TOE BV non avesse ancora rinnovato l'iscrizione in quanto mancava un amministratore e pertanto non potesse ancora operare ma che il gruppo (Carambola sro evidentemente) non era in fallimento! Successivamente tale gruppo è stato ceduto con scrittura privata di LUBOMIRA BOHMA ad una certa signora di 81 anni: HANAN HECTOR STILMAN. In sostanza l'intestataria del gruppo che risiede in altro paese (se non erro a Cipro) ha deciso di cedere in toto il gruppo per deresponsabilizzarsi delle diverse azioni illecite evidentemente commesse con questi casinò, con il chiaro intento di trattenersi i soldi presenti nei conti gioco chiusi con saldo attivo, dichiarando successivamente il fallimento (il sistema delle scatole cinesi per intendersi). Per quanto riguarda Casino Intense la società risulta essere la TINITIECH HOLDING BV ma sul sito in italiano vi è l'indicazione di un altro casinò CazinoStars che guarda caso è gestito invece dalla PENNYTECH HOLDING BV! Quindi vi è una stretta relazione fra le due società ed evidentemente dietro tutti questi casinò vi è una regia unica che gioca con queste società al fine di far sparire i soldi dei conti con saldo attivo degli ignari ed onesti giocatori!

I did a further check and tried to register on Atlantis Slots for the first time : my mobile already exists in their archives. This is further proof that Playzax Casino was until recently managed by the same company that today manages Atlantis Slots i.e. PENNYTECH HOLDING BV.

PLAYZAX CASINO

ALTANTIS SLOTS

Ho fatto un ulteriore verifica e ho provato a registrarmi per la prima volta su Atlantis Slots: il mio cellulare risulta già esistente nei loro archivi. Questa è l'ulteriore prova che Playzax Casinò era gestito fino a poco tempo fa dalla stessa società che oggi gestisce Atlantis Slots ovvero la PENNYTECH HOLDING BV.

PLAYZAX CASINO

ALTANTIS SLOTS

Dear Natav,

Thank you for all your information; it is a solid base we can use.

As I mentioned, our investigation is ongoing, and if we will be sure that the casinos are connected, we will group them. On the other hand, I hope you understand that, in this case, we need to be sure.

As I explained, I will reject this case because you already submitted a complaint about the same issue.

I suggest you send everything new regarding the connection of these casinos to my email: matej@casino.guru, and I will keep you informed about our progress.

Dear Natav,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Because of the reasons I described above, I am rejecting this complaint.

However, we are still investigating the casinos in question.