Hola el día de ayer realize un depósito de 5.000 quise retirar 20.000 y me bloquearon mi cuenta, simplemente me dijeron que no había solución encuentro una falta de respeto y estafa de su parte porque no deberían quedarse con mi dinero que gane yo apostando, por eso ya ninguna confianza con 1win
This sounds really frustrating to not know what exactly is going on.
May I ask if they at least sent you an email with some explanation?
It is really unprofessional to not explain the reason.
How long do you play at this casino, and what kind of games, if I may ask?
Maybe our complaint team would be able to help you out. The only thing is that we have no department dealing with sports bets, so if you bet on sports, I am not sure if we can intervene.
Please let us know.
