ForoCasinosTema general sobre Bet24-7 Casino

Tema general sobre Bet24-7 Casino (página 4)

hace 1 año de Tillykke
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Rolexesh
hace 11 meses

Well, thank you for describing your situation and I see that it ended up as unresolved- against fair gambling. However, by the casino getting black points, it lowers its safety index, which I understand is not what you want to see, but it is the only thing we can do in this case. Michal tried to help as much as he could, but unfortunately he didn't find a consensus with the casino. 

Nevertheless, there is still a chance to file a complaint with an authority, as you have been advised to do in your complaint. 

I'm sorry that this is the way this case turned out, but believe me, we tried to do everything we could. 

I hope you will not encounter such a bad experience in the future. 🙁

hace 11 meses

Me registré en el casino llamado bet24-7 este casino hice 400 me retiré me pidieron un depósito de 25 completé el depósito estoy aquí desde el viernes para resolverlo y nada de su soporte siempre te dice que no. Contactar para resolver con su departamento financiero

Y su departamento de finanzas no responde a mis correos electrónicos, pero el soporte nunca ofrece una solución aburrida.

Necesito que me ayuden, tienen un gurú de casino y me apoyan, me da súper vergüenza.

Traducción automática:
hace 11 meses

filefile No me quieren pagar necesito ayuda están a días de darme mi dinero

Traducción automática:
marcelolopes8246
hace 11 meses

Hello. This sounds like you unfortunately found yourself in a tricky situation. Would you try to explain it to me better please? Have you played at this casino with a bonus at first? A no deposit bonus maybe? And from this bonus you have won the money. Is that correct? To withdraw your winnings they have asked you to make a deposit. This is quite a non unusual tactic, as I would say, for casinos to do. This way they are actually able to start with the KYC process. It can take a few days to complete your verification before your withdrawal can be completed.

We give casinos 14 days to complete the verification process. I would recommend you to be just a little patient and wait few more days. Allow me to add just a little detail here. Just have in mind please that the Christmas holidays are coming, where things slow down, and I suppose here it won't be any different.

Please provide some additional information so therefore our team will be able to help you with your issue.

Will wait for your answer.🙂


Editado por el autor hace 11 meses
marcelolopes8246
hace 11 meses

No verás dinero en el casino, me quitaron 84.000€

Traducción automática:
hace 9 meses

The casino closed without paying the promised money

haper
hace 9 meses

Hey there.

Are you sure it has closed? I mean, did they at least send you a note? Not that it would solve the money problem, but I prefer to ask if you don't mind.

I sent the site for inspection, but sadly, there is not much I can do for you now. Feel free to make a complaint.

Honestly, it was a terrible site to deal with, so I'll leave the decision up to you. At least there are no costs for trying it out. 🙏

Radka
hace 9 meses

How can a complaint help me if the casino has closed and they even deleted all their contacts?

haper
hace 9 meses

Could you submit the complaint using the link I sent?

Did you try? Click or tap here 👈 and try it, please.

But frankly, I have to remind you that I fear there's little we can do. Closed casinos usually don't respond.

hace 1 mes

Dont waste your time here the slots are rigged a very horrible experience one of the worst and i have been playing for over 10 years and this casino should be banned

jamessims171
hace 1 mes

I am sorry for your experience at this casino. Is there something we could help you with, perhaps?

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