hace 9 meses
¡¡El casino me quitó mis ganancias de 84.000€!!
¡¡¡Juega bajo tu propia responsabilidad!!!
Traducción automática:
Tema general sobre Bet24-7 Casino (página 4)
hace 9 meses
Hi, I'm sorry you got into such a situation. What happened when the casino doesn't want to pay you money? Did it give you any reason? 84,000 is too much money, so I understand that you must be angry.
However, I noticed that you have filed a complaint with us for over a month and are waiting for the casino's response, which should arrive within a few hours. So I'm curious if they will do so and respond to your complaint and how this whole case will develop.
Could you let me know if you have any updates? I will be waiting.
hace 9 meses
Hola, el casino dijo que había violado la regla de apuesta máxima, que está oculta en los términos y condiciones.
En mi opinión, esto es una trampa para todos los jugadores y todas las ganancias fueron confiscadas.
Jugué varios juegos y obtuve algunas buenas ganancias, aunque debo enfatizar que no jugué solo un día, sino que varios días antes intenté pagar hasta 4-5,000 y después de unos días cancelaron todo y lo retiraron ¡También se tomaron su tiempo!
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hace 9 meses
El caso no se resolvió y se cerró, ¿cuál es el punto de quitarle todos los puntos al casino y escribir que nadie debe depositar allí, cuál es el punto de eso?
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hace 9 meses
Well, thank you for describing your situation and I see that it ended up as unresolved- against fair gambling. However, by the casino getting black points, it lowers its safety index, which I understand is not what you want to see, but it is the only thing we can do in this case. Michal tried to help as much as he could, but unfortunately he didn't find a consensus with the casino.
Nevertheless, there is still a chance to file a complaint with an authority, as you have been advised to do in your complaint.
I'm sorry that this is the way this case turned out, but believe me, we tried to do everything we could.
I hope you will not encounter such a bad experience in the future. 🙁
hace 9 meses
Me registré en el casino llamado bet24-7 este casino hice 400 me retiré me pidieron un depósito de 25 completé el depósito estoy aquí desde el viernes para resolverlo y nada de su soporte siempre te dice que no. Contactar para resolver con su departamento financiero
Y su departamento de finanzas no responde a mis correos electrónicos, pero el soporte nunca ofrece una solución aburrida.
Necesito que me ayuden, tienen un gurú de casino y me apoyan, me da súper vergüenza.
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hace 9 meses
No me quieren pagar necesito ayuda están a días de darme mi dinero
Traducción automática:
hace 9 meses
Hello. This sounds like you unfortunately found yourself in a tricky situation. Would you try to explain it to me better please? Have you played at this casino with a bonus at first? A no deposit bonus maybe? And from this bonus you have won the money. Is that correct? To withdraw your winnings they have asked you to make a deposit. This is quite a non unusual tactic, as I would say, for casinos to do. This way they are actually able to start with the KYC process. It can take a few days to complete your verification before your withdrawal can be completed.
We give casinos 14 days to complete the verification process. I would recommend you to be just a little patient and wait few more days. Allow me to add just a little detail here. Just have in mind please that the Christmas holidays are coming, where things slow down, and I suppose here it won't be any different.
Please provide some additional information so therefore our team will be able to help you with your issue.
Will wait for your answer.🙂
Editado por el autor hace 9 meses
hace 9 meses
No verás dinero en el casino, me quitaron 84.000€
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hace 7 meses
The casino closed without paying the promised money
hace 7 meses
Hey there.
Are you sure it has closed? I mean, did they at least send you a note? Not that it would solve the money problem, but I prefer to ask if you don't mind.
I sent the site for inspection, but sadly, there is not much I can do for you now. Feel free to make a complaint.
Honestly, it was a terrible site to deal with, so I'll leave the decision up to you. At least there are no costs for trying it out. 🙏
hace 7 meses
How can a complaint help me if the casino has closed and they even deleted all their contacts?
hace 7 meses
Could you submit the complaint using the link I sent?
Did you try? Click or tap here 👈 and try it, please.
But frankly, I have to remind you that I fear there's little we can do. Closed casinos usually don't respond.
