hace 1 año
Gran estafa 4 meses llevo tratando de sacar mi dinero y no encuentro la manera, pero de mi tarjeta visa me la quitaron en un minuto.. Cuando era para retiro solo me dieron a elegir entre otros estafadores
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Tema general sobre Leon Casino (página 3)
hace 1 año
Wow, that sounds serious! Have you ever tried to opt for a different payment method? I would certainly try that.
Has the casino suggested a solution? Let me know, please!
hace 1 año
Despierten todos los jugadores de casino... todos los casinos están diseñados para hacerles perder su dinero. Una vez caí en una trampa de juego pero lo superé. Están diseñados para hacerles perder su dinero... Denme tu dinero a las personas que realmente lo necesitan, y no a las personas que se sientan en una silla y se hacen ricas
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3
hace 1 año
That's true. Casinos make you lose your money. It's always been like that, but some people still like to try their luck. That's why the gambling industry persisted through centuries.
hace 11 meses
Mi cuenta está completamente identificada, envié una solicitud para retirar € 950 el 25.5.2023, que como el casino me aseguró que tardaría un máximo de 3 días en completarse, sin embargo, aún está pendiente.
Me he puesto en contacto con el servicio del casino varias veces y aunque inicialmente me informaron que el retiro se completaría el 29.5.2023, luego me dijeron que se completaría el 30.5.2023 y ahora me dicen que no saben cuándo. se terminara porque hay un problema tecnico y no saben cuando se arreglara sin darme mas informacion y eso me parece muy sospechoso.
¿Le pasa esto a alguien más y cómo lo solucionaste?
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hace 11 meses
I check currently opened complaints briefly, and there are indeed similar cases.
I'm sorry to say it, but when it comes to technical issues, no one aside from the casino can solve them.
It's extremely annoying to be waiting without further notice, still, I understand that to give you a decent guess, one must be informed first - this also applies to casinos.
You know, all payments are usually handled by a 3rd party company - the payment provider, not by the casino itself. Sadly, since the payouts are outsourced, the casino is in the same position as you. Probably waiting for an update. 🙁
Do you think changing the payment method would be a solution, though? I would wait a few more days then ask the casino, I guess.
Hopefully it won't take too long.
hace 11 meses
Hello Radka,
Thank you for your answer, i understand the points that you refering, but in my eyes its at least unprofessional when a customer asks you details about his withdrawal your answer to be i don't know.
You have to give a responsible answer especially when you have on your terms and on your withdrawal section the information that the withdrawal will be completed from 1-3 days.
The payment provider is a partner of the casino so i guess that they have the right to ask him for the reasons of the delay and not saying that its not our problem we did our part.
If you believe i am wrong on that please by all means let me know so we can discuss it further
hace 11 meses
Hello!
I agree with you, and I'm also happy you know how it works.
I was just explaining the process because from what I've learned here on the forum, many players have never heard about payment providers.
I didn't mean to excuse the casino - no way!
Sadly, it won't change the fact casinos rely on their partners, and can't handle their issues. 🙁
1
hace 10 meses
En parte no es cierto lo que dices....no es cuestion de suerte sino cuestion de robo, porque alguien regula la cantidad, va a chupar dinero y se reparte la cantidad, se lo comen todos juntos
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hace 10 meses
Ah, y una cosa más, hay sitios de casino que te muestran la cantidad que gana cada jugador, por supuesto más de 10.000 euros, obviamente noticias falsas, ¿no deberían ser castigadas por la ley estas personas?
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hace 10 meses
I wouldn't say it is a theft. Take the slots for example: you know the RTP (return to player) is below 100% meaning - you'll lose. If you pick up a game with a lower RTP, and high volatility, and apply a not-so-good strategy, your chances get even lower.
This is a common situation.
I have never heard about casinos manipulating games provided by licensed dame providers, streamed from original servers. Fake games, on the other hand, were designed to lower the chances by setting an unofficial RTP. Be aware of such practices.
hace 10 meses
I think you first need to prove there is some sort of fraud first. No one gets punished without decent inquiry if you ask me.
Some players were convinced the results were somehow manipulated though in several casinos - not there. Like the winner was not an actual player. But I have never got any feedback.
hace 10 meses
Muchas gracias, no dije que fueran estafadores... pero revisa las tragamonedas de todos modos, gracias, no me molestes más, simplemente no volveré a jugar, muchas gracias.
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hace 10 meses
No problem at all. Sometimes it happens while the auto translator is used, so don't take it harshly, please. 🙂
I honestly do not want to bother you further, but just on occasion another complaint has arisen, and it's about the tournament manipulations. Check it out if you are interested:
https://casino.guru/velvet-spin-casino-player-alleges-leaderboard-manipulation
This is the associated forum thread if you like.
Stay well!
hace 8 meses
El 30/08/2023,
Hora: 20:22 Hice una foto en Casino León por valor de R$ 54,00, no fue acreditada en mi cuenta, hice varias quejas con Casino León y no se resolvió nada, así que amigos no depositen nada allí, este Casino se tragará su dinero, son deshonestos
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hace 8 meses
Casino Lion estafa a los jugadores
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hace 8 meses
Hello!
I understand you're upset! To help you through the submitted complaint, however, we need you to provide further answers. Check it out here:
https://casino.guru/leon-casino-player-s-deposit-has-not-been-credited-1
I am especially interested in this:
"Could you please advise if it was your first deposit in this casino? Have you contacted your bank already? Ideally, they should be part of the investigation."
hace 6 meses
Buenas noches, soy nuevo en la plataforma leon y quisiera preguntar, intenté hacer un retiro con transferencia de cuenta bancaria y me mostró un problema de identificación de cuenta. Elegí los números de mi tarjeta pero eran correctos. ¿Qué estoy haciendo mal?
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hace 6 meses
Hi, I've moved your post under this particular casino. Regarding the problem you are having, do you have a fully verified account with the casino ? Have you tried asking the support what the problem might be when it gives you an error ? I think it would be best to ask there and they will be able to give you the best answer. It would definitely be good to post it here as well, so that I and other players have a better idea of the situation.
Would that be possible ?
hace 6 meses
Todo estuvo bien, mi problema fue resuelto, me respondieron inmediatamente. y me ayudaron, muchas gracias por tu tiempo!!
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