The casinos she is involved with are New Vegas and This is Vegas both of them will let her request the withdraw but then no action is taken it just continue to say pending. Chat will not answer her nor will the casinos reply to her emails. I hope that is not the stage we are moving to with Lucky Owl. But being able to at least have my withdrawal REQUEST go thur is move than I have been able to do in the last 6 months. Keeping my fingers crossed
I was just paid my full ammt. After reading the pist above by sarahdream I went to my account and said approved but no $ has been paid. I contacted chat Dave ask for my wallet address and I had my money with in a hr. Dave said the player would receive their winning almost instantly in the future so we will see. You can now mark this complaint resolved in favor of player "PAID" thank to Jaro and everyone else at casino guru. It is nice to have a someone ti help us
Hers is at NewVegas and This is Vegas as of last night no and they still would not reply to chat. I did get paid by Lucky Owl today. Looks like xmas came early for you and I 😭👍👍
Was just paid. Checked and said approved but nothing from coinbase. I contacted chat Dave immediately responded ask for my wallet address and I had my money in less than a hr. Dave assured me this is how it would be in the future said players would receive cash outs almost instantly.
Thank you Jaro and the staff at casino guru you went above and beyond.
Tony
Hello Outlaw,
will you use lucky owl again. Let me know, I like the slots there, except not paying. Thank you
Yes but will use caution and withdraw often. I talked with a cpl of ppl today. Both admitted their had been issues but said they were determined not to make mistakes again. I flat ass accused then of stealing they did not have mych defense. I will give them a try I got my $ so I am ahead. But will need to
build trust up again
Great news from which I am excited. I know it often takes a long time for this casino, but the important thing at this point is that you got your money and now you can decide whether you want to stay here or play elsewhere.
However, could I also ask you to mention this fact in your complaint and write that you have made a successful withdrawal ? I'd be really grateful and it could be closed.
Congratulations again and I hope you will not have such difficulties in the future. ☘️😊
Was just paid. Checked and said approved but nothing from coinbase. I contacted chat Dave immediately responded ask for my wallet address and I had my money in less than a hr. Dave assured me this is how it would be in the future said players would receive cash outs almost instantly.
Thank you Jaro and the staff at casino guru you went above and beyond.
Tony
I wasn't even expecting that you would get to your money to tell you the truth, but apparently something has moved in the casino and I would be very happy if it would stay that way and the withdrawals would be faster. After all, I can see that both you and the player before are happy with the casino, so it would be a shame if they lost players.
Of course, you're welcome and we're always willing to help if we can. It always makes me pleased when players write and say that they will get their funds and they are thrilled.
Anyway, if you decide to give them a chance, feel free to write how it went. I'd probably try it with a small amount and see what happens.
I'll keep my fingers crossed for you.☘️🎉😊
Fast withdrawal great games superb customer service
Great experience fast withdrawal great selection of games friendly customer service
I see that you really liked this casino. Right?
Could you tell us more about your experience? How did the support assist you, for instance?
i tried to withdraw from the lucky owl casino after using a promotion but i've been waiting for a few months for it to be accepted and all they ever say is to send the btc address or that they need to talk to the manager and come back with that the accounting team will get to it within 3 days or something but now they are asking me to text them at 951-299-5624 with my login id
Hi, that's a long time to wait to withdraw.
Nevertheless, which payment method did you use to withdraw. So was it crypto when they asked for your address? Did you give it to them and still nothing changed?
Anyway, it's good that you managed to open a complaint and our team will investigate this case.
If something new comes up, be sure to let us know.
It's pretty basic website to me is what make it untrustworthy
Hm. I am not quite sure I get your point here.
Could you explain it better, perhaps?
This casino is a complete scam. I contacted live chat several times and was told I couldn't withdraw due to technical problems, they never had an issue accepting my Bitcoin deposits. Each time I reached out, the agents stopped responding. I sent multiple emails to support with no replies and reached out to the promotions person with my username, but still got no response. I should have done my research before depositing money in this casino. I've read many reviews that say the EXACT SAME THING from years before
Based on your experiences, this casino also ignores players complaints. So, the overall picture is even worse,...
I am sure my suggestion would seem absurd, but would you still think about filing a complaint against this casino? The thing is that if this casino keeps ignoring players' complaints, its Safety index included in the casino review may be lowered - depends on the disputed amount. In my opinion, it would be well-deserved.
Though I leave that to you, of course. I'm just sorry to see they're acting like this.
I thought that the casino did not pay out players who played with free chips, but now I see that they do not pay out at all... Maybe they will paying out your money, after couple of months. the other Rival casinos are no better either . I just don't know why CasinoGuru still keeps this so-called casino in its offer?
It's not that we offer casinos to players, we try to build it on the fact that players have information about the casinos where they go to play. This particular one has a safety index below average so I would say it's not a good choice. So don't confuse advertising a casino with trying to inform others.🙂
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