hace 1 año
Great. I was hoping for some clues... 🙁
I hate to say that, but waiting seems to be the only option for now.
Tema general sobre Parimatch Casino BR (página 3)
hace 1 año
No se que mas hacer , todavía no tengo noticias lo único que me dicen es que espere , cuanto puede. Tardar en verificar una cuenta ?
hace 1 año
I'm so sorry to hear that... Your question makes sense, but I would say we need to know what causes this delay.
Sadly, it has been a month since the casino representative addressed the player's issues here on the forum. 😕
We could use support now. This is something I can't figure out on my own, the truth is we need to wait.
I know, it sucks.
hace 1 año
Me pidieron más documentos del mismo banco , otras fotos mías donde se me ve el codo porque dicen que en la foto que les mando no logran ver todo mi cuerpo , ya me parece un chiste , creo que son excusas para no querer pagar , envíe todo nuevo , estoy esperando respuestas hasta ahora ninguna
hace 1 año
It's a complicated situation, and I understand that you're angry. However, we'll see what the casino comes up with now when you upload the documents again.
We'll be waiting for your update. Hopefully this time it will be more positive and you will be able to complete the process.
hace 1 año
Ten paciencia, no uses malas palabras en el chat, recibe tu dinero y nunca más entres a este Casino fraudulento.
Traducción automática:
hace 1 año
No suelo utilizar malas palabras , solo les dije que pensaba que eran estafadores porque ya pasaron más de 10 días y solo me ponen excusa ayer les mande los papeles que no banco me mando veremos si con eso no queda duda que soy yo .
hace 1 año
Hola soy de per´´u, y estoy pasando una crisis de ansiedad por su proceso de "verificación", que dura una eternidad ... la verdad no recomiendo para nada esta casa de apuestas. Voy a realizar una denuncia con la ayuda de las entidades correctas.
hace 1 año
I sent all the documents they requested. There was an alternative document and a few selfies! I sent the last document on October 12. I contacted online support several times. They say that the account is being checked and I will receive a response by email. I still haven't received a response! What should I do?
1
hace 1 año
What should you do? Honestly, submit a complaint on our website. You've been waiting long enough. No casino should need more than 2 weeks to verify a few documents..
2
hace 1 año
Hola Daniel en mi caso ya pasaron mas de 2 semanas y ninguna respuesta. He subido una queja hace días y espero que me ayude tomas porque ya estoy perdiendo las esperanzas.
hace 1 año
According to your complaint, I saw that you provided Tomas with all the information you had as part of the account verification. But what is the problem with your documents?
Anyway, I hate to say it because I know you have been waiting for quite a long time, but we will have to be patient and wait and see how the situation develops. If you have any new information would it be possible to update us ? I hope everything will be resolved. I wish you good luck.
Editado por el autor hace 1 año
hace 1 año
Siento que ya lo perdí todo, estoy tratando de comunicarme con el casino por chat online y cierran mi chat 🙁
hace 1 año
I totally understand your frustration, because I would feel the same way in that situation. I still want to have faith that your verification will eventually be completed, or that the casino will respond within the time it takes to complete it successfully. Make sure you don't give up and keep trying until the end to resolve this situation. If you learn anything new, be sure to let us know. I wish you the best of luck and strength. ☘️
hace 1 año
Aposté en deportes en Parimatch, en el método de sistema elegí 3/6 y acerté en 4, cuando fuí a ver el pago, me tenian que pagar una cantidad alta sin embargo me pagaron menos de lo que aposté, a qué se debe esto y cómo puedo solucionarlo.
Ya le mandé un mensaje al soporte y sigo a la espera de su respuesta.
hace 1 año
Hi, since we don't deal with sports betting at CasinoGuru, it is difficult for me to evaluate this situation.
However, I would like to help you at least by saying that if you think the casino made a mistake and you did not commit it, you can try to file a complaint here on these links:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
If you do, could you let us know how it turned out please ? I hope your case will be resolved. Good luck.
hace 1 año
This is the worst sports bookie I have ever used and I have used a lot. When I first joined parimatch, I was verified after 24 hours without issue. I then proceeded to place bets, deposit, and withdraw without issue. I then decided to make a deposit of $500 and I turned that money into over $4300 CAD. I then tried to withdraw and my verification was removed and "in processing". It has been nearly a month and over emails I have sent selfies holding my ID, bank statements, credit statements, licenses and national health cards but still no verification. Not to mention the customer service is the worst I’ve dealt with. I’m starting to think the company is a fraudulent one. Any advice anyone?!
hace 1 año
Hello, according to what you describe it is a supplementary verification, but I think it shouldn't take a month and you still haven't got to any solution. Has the casino even given you an answer as to why your verification is still not complete?
Either way, I think the best course of action in this case is to file a complaint and our team will try to help you. You can open a complaint here on this link.
Will you go for it ?
