ForoCasinosTema general sobre Play Boom Casino

Tema general sobre Play Boom Casino (página 3)

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hace 11 meses

I had account at casinosky I think that has the same company. Ive closed my account there for I didnt like the casino there. Had a few withdraws there aswell with no problem.

I do not have a self exclusion at any other casino of their brand.

Even my account was verified at paradiseplay casino. But when I wanted to withdraw the 10.000 euro all problems came.

And out of nowhere I got this email closure of my account for my wellbeing.

So they steal my money for my wellbeing aswell!? I won that fair and square and did not break any rule. Or else they would describe that as the reason they confiscating my money.


This is just bulls*t reason to not pay out.

Sure they can close my account what they want. But why keep my money then!? If i didnt broke any rule. Because they just dont want to pay my winnings!

hace 11 meses

Yes, in that case I think you are right and if the casino wants to close your account they can do so, but I don't think it is right to just void your winnings. 

Therefore, it is definitely right that you have decided to file a complaint and our team will try to help you as it is quite unfair from my point of view. We'll see where we get and what we find out. I hope for a fair resolution and hopefully you will get your money back. 🙂

Jaro
hace 11 meses

I hope so too. But for what I read they are not even responsive. So i think it will be a hard case to get them even to respond.

hace 11 meses

They are professional thieves, it's sad that online casinos like these can still operate. What they did to me was crazy, they basically kept telling me I couldn't withdraw the 8000 euro I had because the bank account I gave up was not valid, even after withdrawing other smaller winnings there with the same bank account. They kept returning back my balance into my account, the cooling off gambling tools didn't work either. In the end I lost all my money because I couldn't withdraw.

I wrote about this on CasinoMeister to warn people about these people.

Even went as far to let CasinoMeister mediate between us but they didn't respond to CasinoMeister. CasinoMeister wrote a warning about them. Steer clear people!

hace 11 meses

I read your case and I also noticed that you also had a complaint filed with us, but the casino did not address your situation and did not comment. That is why it has a pretty low safety index and if it does the same in other cases, it will be even lower. 

I guess I don't have to say I'm sorry you lost a lot of money because even if I am, there's obviously nothing more that can be done about it. The only positive thing about this situation is that the players have the opportunity to see how the casino has treated the players and decide not to deposit here. 

I hope you won't come across anything like this again in the future. 🙁

hace 11 meses

Ni siquiera respondieron a CasinoMeister, que es un gran foro de juegos de azar.

Sabine, personalmente creo que puedes decirle adiós al dinero. Si te ignoran, debes saber que ya no tienen intención de darte el dinero. A mí también me lo hicieron. Creé muchas cuentas y tan pronto como envié mi nombre, la cuenta fue ignorada.

Creo que es una pena para ti, dices que viste mi advertencia en CasinoMeister, pero aun así empezaste a jugar en Playboom. Que desperdicio.

Traducción automática:
JusticeForAll
hace 11 meses

Ey,


Yo tambien pienso lo mismo. Pero mientras les envíe un correo electrónico y reciba un correo electrónico de soporte automático, no estoy bloqueado. Así que sigo teniendo esperanzas.


Desafortunadamente, me di cuenta demasiado tarde de que Paradise Casino es igual a Playboom y solo leí sobre ello después. De lo contrario, por supuesto, nunca lo habría iniciado. Casinosky también es suyo y pagó muy bien. Por eso comencé a jugar con ellos.

Sin saber que si obtienes una gran ganancia te estafarán.


Por cierto, conozco a un holandés que jugó en Playboom24 y sacó la tarjeta de licencia. Si no, tenga una licencia KSA. Y después de muchos correos electrónicos día y noche, finalmente recuperó sus depósitos. Pero realmente los bombardeó con correos electrónicos y de la nada recibió un correo electrónico con un reembolso del depósito.

Traducción automática:
Sabine1984
hace 11 meses

También recibí esos correos electrónicos automáticos, pero finalmente me ignoraron.

Traducción automática:
JusticeForAll
hace 11 meses

Lo intentaré. 10.000 es mucho dinero. Y especialmente si simplemente lo roban.

Traducción automática:
hace 11 meses

Ni siquiera respondieron a CasinoMeister, que es un gran foro de juegos de azar.

Sabine, personalmente creo que puedes decirle adiós al dinero. Si te ignoran, debes saber que ya no tienen intención de darte el dinero. A mí también me lo hicieron. Creé muchas cuentas y tan pronto como envié mi nombre, la cuenta fue ignorada.

Creo que es una pena para ti, dices que viste mi advertencia en CasinoMeister, pero aun así empezaste a jugar en Playboom. Que desperdicio.

Traducción automática:
hace 10 meses

So I'm sorry that they didn't write you back even on the other site on which you filed your complaint. 

However, if Sabine has an open complaint with us, there is certainly no need to condemn this case just yet. Our team will try to help her as best we can and we will see where we get. 

For now, we will have to wait and see how the situation develops.

I firmly believe that she will get her money, but I won't get ahead of myself just yet. 

Jaro
hace 10 meses

Playboom and Playboom24 including the casino that she played at don't care about CasinoGuru or any forum. They know that people with a gambling problem will keep on playing there even after a warning.

JusticeForAll
hace 10 meses

Yes I understand what you are saying and if the casino ignores the complaint it will get black points. This way I don't think it will have a good reputation and less and less people will deposit. That's what I would like to see. 

Jaro
hace 10 meses

Yes as I can see they have never responded on any claim. So they will probably ignore it ones again. I hope for the best because its a new casino of their brand.

hace 10 meses

Yes as I can see they have never responded on any claim. So they will probably ignore it ones again. I hope for the best because its a new casino of their brand.

hace 10 meses

They themselves told me that they do not care about any casino forum, and do not work with them. Ofcourse I hope the best for you but I have a bad experience with these bastards.

JusticeForAll
hace 10 meses

Yea it doesnt look promissing.

JusticeForAll
hace 10 meses

También son supervisados por las autoridades del juego:

Sara Eterna SRL

https://www.casinonieuws.nl/online/kansspelautoriteit-vragent-curacao-om-hulp/

En este caso casino sky.


Arriesgarse a una multa de 600.000.


Editado por el autor hace 10 meses
Traducción automática:
hace 10 meses

También son supervisados por las autoridades del juego:

Sara Eterna SRL

https://www.casinonieuws.nl/online/kansspelautoriteit-vragent-curacao-om-hulp/

En este caso casino sky.


Arriesgarse a una multa de 600.000.


Traducción automática:
hace 10 meses

Esperemos que esto los disuada, lo que molesta es que solo tienen que devolverte el importe depositado.

Traducción automática:
hace 10 meses

Hi, Sabine did you got your refund back because i am wanting my deposits back.And asked them to pay back my money because they dont have a licence in The Netherlands.




Editado por el autor hace 10 meses
hace 10 meses

Hi, Sabine did you got your refund back because i am wanting my deposits back.And asked them to pay back my money because they dont have a licence in The Netherlands.




hace 10 meses

I also wrote Playboom today that I want my deposits back, they asked me my name and birthdate, sent it to them. Haven't had any response, giving them a few days. I told them that the Dutch Gambling Authority is actively pursuing illegal online casino's operating in the Netherlands. We will see what they say/do.

Dinnrg1
hace 10 meses

I didnt but I know people who had a refund because of the no liscense thing. So keep sending them emails!


file

Editado por el autor hace 10 meses
JusticeForAll
hace 10 meses

Wow at least they responded lol

Sabine1984
hace 10 meses

Is the statement for your lost deposits or for your win?

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