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Tema general sobre Posido Casino (página 13)

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hace 1 año

Este es el primer intento de retiro y no me han informado de ningún otro problema o inconveniente de verificación.


Traducción automática:
hace 1 año

Hello,

It looks like the casino is in delay; sadly, if this is truly the case, I fear only time will resolve this. However, we support the idea that decent casinos should be able to deal with delays the best they can, so if you have been waiting longer than 14 full days and have not received the money, our dedicated Complaint Team will gladly step in at your defence.

Do you aim to learn more? it is not that complicated—don't worry. Read the instructions if you are interested in trying:

https://casinoguru-gr.com/odigies-epilisis-paraponwn


I imagine you may have questions, so do not hesitate to ask us. We'll be back on Monday.

Editado
hace 1 año

PosidoCasino

Llevo esperando una semana aproximadamente después de hacer un retiro y todavía no he recibido nada. En el chat dice que debo esperar entre 3 y 5 días hábiles y ya no me llegan. De repente, el chat en vivo no me funciona y el soporte tampoco. Sigo recibiendo respuestas de que mi solicitud está siendo procesada. No espero dinero pequeño (para mí) y tan pronto como me pagan el dinero, si lo hacen, desaparecen 😡

Traducción automática:
Onka95
hace 1 año

Hola, lamentablemente si miras las experiencias de otros jugadores verás que tienen experiencias bastante similares. La mayoría de los jugadores tienen que esperar alrededor de dos semanas para recibir su dinero. Supongo que ese será tu caso también.

Sin embargo, ¿no necesitabas verificar tu identidad en el casino? ¿Solo estabas jugando con el dinero que habías depositado y sin ningún bono?

Me gustaría agregar que les damos a los casinos 14 días para pagarle al jugador y si no lo hacen, puede buscar nuestra ayuda.

¿Crees que aún podrás soportarlo?

Traducción automática:
Radka
hace 1 año

Todo está solucionado.

Traducción automática:
BILLIS83
hace 1 año

Great news, I am glad that everything was resolved and turned out well. 

Do you think you will continue here? 🙂

hace 1 año

hello! I have been waiting almost a month (December 6) for a withdrawal of €491. I am completely outraged. I want my money and never hear from this casino again. almost 31 days!!!

hace 1 año

fileI feel like I have been robbed and I am very sad

hace 1 año

From the first day everything has been very strange. I had already made another withdrawal and there had been no problem, but after almost a month it is a shame. I have tried to cancel the withdrawal several times and they won't let me. I have tried to cancel it to order it again, to see if the money would arrive sooner this way. But not. My money is still frozen and still appears as an active withdrawal, after almost a month. I need a solution I'm going crazy and I'm very sad every day

Ertiii
hace 1 año

Hello, I'm sorry for the situation you're in. When was the last time you canceled a withdrawal? Sometimes that can be a reason for an extension. You're already verified, I assume, with the casino. What reason did the casino give you for not having money yet?

hace 1 año

He hasn't given me any answer. Through the Chat they give me a new excuse every day: that they are dates on which the waits are the longest, that there has been a technical error, etc. I tried to cancel it quite a few days ago to order it again, but it shows up as an ‘error, This operation is not available at this time’. However, I then speak to the casino Chat and they tell me that the withdrawal is ongoing. I am completely desperate because it is a lot of money and I need itfile

Ertiii
hace 1 año

I saw that you have a complaint filed about the whole case and I strongly believe that the casino will respond and clarify the situation a bit more. It's all unclear, and when it's one technical reason, then another, and then another, I understand that it's not something you want to hear. I know that during the holidays the withdrawals are more difficult because a lot of casinos don't process them on those dates and also they may have less people which can cause more delays. 

Anyway, I recommend not to cancel the withdrawal and leave it like that, because as I said, every time you cancel it and re-enter it, the processing time is calculated again, and when you see that it is a longer process at the casino, you don't help yourself at all. 

I firmly believe that the money will get to you as soon as possible and if it doesn't, the casino will respond to the complaint and the situation will eventually be resolved.

I'll keep my fingers crossed for you.

hace 1 año

Buenas noches, he realizado dos retiros el 1/5/25 y el 1/6/25! (Al igual que con los dos retiros anteriores que finalmente se resolvieron después de un mes y luego por su intervención), ya pasaron 15-16 días y todavía no he visto mi dinero! Hay burla y demora una vez más mientras me aseguraron 3-5 días hábiles! Además tenga en cuenta que el retiro del 1/5/25 se realizó originalmente el 25/12/24 y después de 10 días de procesarlo lo cancelaron diciendo que había un error técnico en mi proveedor de pagos, por lo que solicité un retiro nuevamente! Sus respuestas a soporte son irónicas y automatizadas! filefile

Traducción automática:
hace 1 año

hello! I had a similar problem during the month of December. I changed the withdrawal method to bank transfer and I have already been able to make two withdrawals super quickly.

hace 1 año

Buenas noches, he realizado dos retiros el 1/5/25 y el 1/6/25! (Al igual que con los dos retiros anteriores que finalmente se resolvieron después de un mes y luego por su intervención), ya pasaron 15-16 días y todavía no he visto mi dinero! Hay burla y demora una vez más mientras me aseguraron 3-5 días hábiles! Además tenga en cuenta que el retiro del 1/5/25 se realizó originalmente el 25/12/24 y después de 10 días de procesarlo lo cancelaron diciendo que había un error técnico en mi proveedor de pagos, por lo que solicité un retiro nuevamente! Sus respuestas a soporte son irónicas y automatizadas! filefile

Traducción automática:
hace 1 año

This is really upsetting that you have to go through the same situation again, as I can see.

I believe that maybe the best approach for you is to file a new complaint, and hopefully also this time they will pay you after our intervention.

What do you say? Will you try it again?

Here's the link just in case. Let us know, please, what your decision will be.


hace 1 año

hello! I had a similar problem during the month of December. I changed the withdrawal method to bank transfer and I have already been able to make two withdrawals super quickly.

hace 1 año

May I ask you which method were you using before, though?

I'm glad that it works out for you this way, for sure.

hace 1 año

I was using credit card withdrawal.

hace 1 año

After two successful withdrawals by bank transfer I once again have problems withdrawing my money. 9 days waiting for my money and they still haven't told me anything. It is a casino that sometimes pays and when they don't feel like it, they don't. It's crazy.

Ertiii
hace 1 año

Didn't they tell you anything regarding it when you contacted them?

Have you changed the amount you would like to withdraw, or is it still the same?

I'm just thinking that sometimes when the amount is higher, it can take longer, you know.🤔

hace 1 año

I made a withdrawal of 200 and 450 euros and there was no problem. Now I'm trying to withdraw 420 euros and today it's been 10 days and they haven't given me any solution. I don't know what to do, whether to cancel the withdrawal and try again. I thought that with a bank transfer the delays had already been fixed (with credit card withdrawals they canceled it), but no. They keep doing the same. It's exasperating.

Ertiii
hace 12 meses

If you cancel the withdrawal, it will all start from the beginning, so I believe that it is better to leave it as it is.

Maybe we should wait by Monday, and if you see that nothing is happening, file a complaint again.

I know that it must be really tiring for you and nerve-wracking, but would it be possible for you to try it like this? What do you say?

Then our complaint team will intervene and hopefully help get things moving.🤞

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