hace 1 mes
Querida radka
Gracias por la ayuda.
Mantengámoslo simple
El gurú del casino debería preguntarle a National Bet por qué cerraron mi cuenta.
Nada menos, nada más.
Traducción automática:
hace 1 mes
Dear player.
Thank you for your patience.
Sadly, the complaint process has its order; mediators are not here to just ask the casino each time a player wonders about something.
First, we need to be sure we can collect evidence to even reach out to the casino. Yet with your cooperation, we have not been able to pass the initial information assessment phase.
Nothing less, nothing more. 🙁
hace 1 mes
Querida radka
¿Qué te hace pensar que el casino National Bet no es una estafa?
Traducción automática:
hace 1 mes
Dear player,
I do not encourage people to believe things that have not been proven yet, among other reasons.
hace 1 mes
Querida radka
Todo lo que te pido es que le preguntes al casino por qué cerraron mi cuenta.
Traducción automática:
hace 1 mes
Dear user, This is not how the procedure operates, as I have already explained.
hace 1 mes
Hello.
It appears to have been approved. I hope it is okay with you if I include a link so that others can see the problem as well.
I would anticipate a speedy settlement if a casino closed an account with an active balance. Therefore, I believe that filing the complaint was a wise move.
hace 1 mes
Querida radka
Como se puede observar, hay otras quejas sobre la apuesta nacional.
Si también buscas las reseñas de National Bet en Trust Pilot, comprenderás que algo anda mal con este casino en particular.
Proteger a los jugadores.
Traducción automática:
hace 1 mes
Exactamente el mismo problema te explico que yo también tengo.
Cerraron mi cuenta con saldo activo.
¿Por qué me tratas diferente?
Traducción automática:
hace 1 mes
Dear user,
Both the TP reviews and the other complaints have nothing to do with your circumstances. I have already told you that we are past that point.
Your current situation is solely in your hands.
Only after any complaint is closed shall we see whether there was "something wrong" in that particular case.
I do not see the point in responding to your posts in the future given the direction of our conversation. Please consider that.
hace 1 mes
Dime qué escribir y lo haré.
Traducción automática:
hace 1 mes
Four days ago, I asked you this:
"Consider that from our perspective, please:
There is a good chance the relationship exists because your account was closed after you bet on sports.
Assuming that the complaint is accepted, our first goal is to plan the best course of action for contacting the casino and requesting an explanation. "The account was closed due to activities violating our sports betting rules." is what the casino might say. How would we respond?
In addition, you acknowledged that the account was closed following your sports wager. Now you're saying it has nothing in common.
Could you explain that to me, please?"
If you are unable to explain the inhorencies to the mediator, your case won't be reopened. I'm not convinced it is even possible, to be honest.
How about you try to locate websites specialized in sports betting issues?
hace 1 mes
Querida radka
Como he explicado en repetidas ocasiones, el casino nacional bet ha cerrado injustificadamente mi cuenta con un saldo activo de 100 euros.
No se comunican conmigo y siguen cambiando su correo electrónico.
No tiene nada que ver con apuestas deportivas. FIN.
Al ver que mantiene su posición original, me veo obligado a comunicarme con el casino Meister y enviar mi revisión del casino Guru a Trust Pilot.
Gracias por la ayuda
Traducción automática:
hace 1 mes
I'm sorry to see you chose this path.
We will not disregard all of our carefully thought-out procedures just because you brought up Trust Pilot, if that is your belief.
In the hopes that you will recognize the matter with the issue description, I attempted to assist you with. I am sorry I did not help you realize that. You seem to insist on using your peculiar communication style regardless of my attempts to reach mutual understanding.
Good luck, elswhere. Not much to say under such circumstances.
