Cbet bloqueo mi cuenta luego de un retiro de cuantioso dinero (página 2)

Only slots, no bonus or anything, bonuses and spins. Just that and I was blocked.

Exactly dear, no decent casino blocks you from continuing to interact with the user if they want to pay or comply. That is why I am very upset when casinos are such thieves, since when you lose it is without crying... but when you win, problems magically appear; late payments, double or triple verifications, password change or unjustified ban as the BIGGEST CBET THIEVES do.

I wanted to ask all the participants in the thread if they had the opportunity to speak directly with the support since I wrote them two emails on Friday which have not been answered, I don't know if it is due to deaf ears or if they are really delayed.

Lo entiendo y, por lo que puedo ver, no recibió ninguna respuesta del casino ni siquiera a los correos electrónicos que envió. No parece color de rosa, aunque no quiero pintar una marca negra en la pared, pero lo único que queda por hacer es esperar y ver cómo lo soluciona el casino.

De todas formas no han comentado las últimas quejas que encontráis aquí y me encantaría decir que este será un caso diferente pero soy un poco escéptico.

Espero que todo se arregle de alguna manera. Cruzo los dedos por el momento. 🤞🤞

Hello friend, I wrote to the email you provided and they didn't respond at all... I think that unfortunately as we say in Chile "it shits us***" I have been complaining since 09-19. More than anything confirming my theory that they are first class thieves CBET THIEVES.

Greetings.

It would be helpful if you posted this in the thread dedicated to the casino, maybe so new people will see it and save them the trouble: https://casino.guru/cbet-casino-review#tab=js-tab-discussion

I hope it is resolved jaro, I also wait for the response from casino guru regarding the complaint made since direct help, with the necessary contacts so that they can contact cbet directly would be very helpful for everyone, I was also thinking about a lawsuit collective among all those affected, in order to have a direct solution once and for all

Sí, veo que aún no has recibido respuesta, pero me gustaría señalar que el cronómetro, que está en la parte superior derecha, determina el tiempo que nuestro equipo de quejas o tú tienes para responder. Seguramente Nick se comunicará contigo lo antes posible, así que debes tener paciencia, porque él también está ocupado con varias quejas. Por supuesto, entiendo que no es fácil esperar y mantener la cabeza fría en una situación como esta, pero eso es lo que nos queda.

De todas formas, veamos si el casino se pone en contacto y está interesado en solucionar tu problema, aunque ya te he comentado que últimamente no parece así.

Desafortunadamente, lo único que podemos hacer es esperar. Si tienes algo nuevo, no dudes en actualizarnos.

Has any of those affected heard anything, whether it was possible to contact cbet or the complaint has been advanced by casino guru?

If you look, in some complaints they are in the turn where the casino must communicate with guru and it is almost time for them to expire, I think they give them one more week but I see that the casino has no intention of communicating with guru either, which It means that the complaints will be closed as unresolved, if this is the case the casino's score would be reduced because there are too many complaints, at least it will serve as a warning for new people.

This would be the third case I have seen this year where a casino simply does not allow withdrawals to any user (casinos that became scams)

The strange thing is that the casino does pay other people, there are few of us who have not paid us (although it seems that there are several of us), I am still waiting for Nick's response since at no time did he mention that he was going to communicate with the casino So my complaint is still open waiting for your response, the truth is I'm already giving up and I expect the worst to get into legal issues against them is the only thing I would have left.

Do you know who those users are and if they have actually been paid? What is the payment method they used? This is important because maybe (just maybe) the casino is having problems with a specific payment method and maybe any other is functional. And regarding your complaint: yes, they will always ask you for additional details before trying to contact the casino, once they see your response they will most likely try to contact the casino, this takes time

Hola, es una gran lista en lo que respecta a las quejas abiertas actualmente contra esta:

https://casino.guru/complaints/in_progress

Siéntete libre de explorar todas las categorías. También puedes intentar comunicarte con los jugadores: mira sus perfiles para ver si estaban activos en el foro. Si lo fueron o aún lo son, haga clic en la publicación en la lista y luego use el botón responder.

Ver ejemplo:

They responded to an email I sent 8 days ago asking about the status of my banned account.

They answered this 15 hours ago.

Obviously I told them to explain to me what the alleged fraud was, since the only thing I did at the casino was register - verify my account - play - withdraw money.

In the end it ends up being an automatic response to the complaint, but hey, at least in my case I already gave up the money for lost.

By email they responded to me exactly the same, an automated response telling me what I already know and not why, the page is honestly very bad.

That is the most typical excuse when a casino does not want to pay, we all know what we do and what we do not do and fraud usually means that a user abused bonuses, it can be by creating several accounts to have bonuses that they already claimed with another account or betting on above the maximum allowed bet, but if you were playing with real money (not bonus) I don't know how fraud could be committed if someone just plays with real money, there is simply no way unless you find some anomaly in some game/provider and exploit it but that never happens

Puedo confirmar que desde el martes pasado contamos con este casino entre los que aplican lo que llamamos "política de no respuesta" a las quejas y simplemente evitan pagar fondos. 🙁

Es triste, aunque estoy convencido de que el casino sabe lo que está haciendo... si entiendes lo que quiero decir.

Yes, I understand you, Radka, and it's a shame, there are already many and more and more are suffering the same thing. Unfortunately I have already lost hope.

Es difícil encontrar algo positivo en una situación así. Al menos haces lo mejor que puedes para proteger a los demás compartiendo este horror. ¡Le doy las gracias por ello!

Did anyone have a solution? thank you