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PrincipalForoQuejasEl retiro Quickwin falló

El retiro Quickwin falló (página 3)

15.625 visualizaciones 55 respuestas |
hace 2 años
|
12 3
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hace 1 año

Hola, puedo confirmar que la transferencia bancaria realmente funciona ya que mi dinero fue acreditado en mi cuenta😀😀🤣

Traducción automática:
hace 1 año

Buenas noticias. Estaba esperando a ver si recibes el dinero o no. Al final todo salió bien, pero probablemente no me gustaría tener que lidiar con tantas cosas. De todos modos, ¿seguirás jugando aquí o no? 😀

Traducción automática:
hace 1 año

I’m also having issues with this casino it has been almost 3 weeks for me trying to withdraw and for it constantly getting cancelled and winnings sent back to my players account and when I contact live chat they all say the same thing first it was payment provider error second excuse was technical issues and other excuse was they changed payment providers which is why it didn’t work and the last excuses they are using is bank transfer and that I maybe using the wrong payment method which I’m not I use bank transfers in other online casinos no issues at all only with this casino just going around in circles

hace 1 año

Hi, I see you have exactly the same problem as the player before you. The good news is that he already got the money today, so I really want to believe that this will be your case too and that everything will turn out well. 

You also filed a complaint, so if nothing gets resolved we will be here to try and help. 

I hope that won't be necessary.

hace 1 año

No sé qué pasa con las barras de pago, aunque ya no lo creía, pero sí, el dinero está en la cuenta, aunque si no tuvieran esos problemas, tendría mucho más, pero es Es difícil decirlo, me alegro de que al menos haya resultado así.

Traducción automática:
Jaro
hace 1 año

Me to I’m hopeful but we will see definitely will be closing account with that casino once money is recieved

hace 1 año

No sé qué pasa con las barras de pago, aunque ya no lo creía, pero sí, el dinero está en la cuenta, aunque si no tuvieran esos problemas, tendría mucho más, pero es Es difícil decirlo, me alegro de que al menos haya resultado así.

Traducción automática:
hace 1 año

Ya veo, entonces probablemente tendrás que decidir. En fin, sea lo que sea, espero que estés bien y que todo salga bien. 🙂

Traducción automática:
hace 1 año

Me to I’m hopeful but we will see definitely will be closing account with that casino once money is recieved

hace 1 año

I do not blame you for that because I know that some players just don't want to receive their money. I wouldn't want to wait that long either. I'm in suspense and I'm waiting for you to come with good news.

I hope it will be soon.

Jaro
hace 1 año

Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino

hace 1 año

Hola, lo siento porque esperaba que todo estuviera bien, esperaba buenas noticias. Sin embargo, también tuve la sensación de que lo estaba prolongando deliberadamente tanto que la gente dejaría allí todo lo que habían ganado. De hecho, gané alrededor de 1500 € y retiré 500 €, y gracias a todo eso decidí dejar este casino. En mi opinión están abusando, cosa que no me gusta nada.

Traducción automática:
hace 1 año

Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino

hace 1 año

Hm and did you try to ask what bank details are wrong and what should you enter differently ? 

I would be glad if you don't have such problems but I can see that it is quite difficult. Nick will try to help. I hope you succeed and I definitely recommend not to gamble with money.

hace 1 año

Yes I have screenshots and I’ve also double checked everything is correct on my end

Mich85
hace 1 año

I understand but maybe the casino needs to have some details differently. I don't know what it could be, but you don't pay anything for asking and it would be better than seeing the rejects all the time. I would probably want to know exactly what is going on and what things are wrong. 🤷‍♂️

hace 1 año

I did ask them what exactly is incorrect so I can fix it but the chat agents all say the same thing that they don’t have authority to check that information and they apologize I have rechecked everything on my end and everything is correct just constant excuses, this casino also has so many bad reviews with the exact same issues as me which I wish I red beforehand good thing about it it has put me off gambling.

Mich85
hace 1 año

Then it's bad luck when nobody basically knows what could be wrong. I wouldn't feel comfortable.

However, I saw that your complaint has moved to Branislav who will contact the casino, so I hope this will be resolved somehow in the near future. 

Let me know if you have anything new.

Jaro
hace 1 año

Thankyou 👍

hace 5 meses

Hi everyone,


I’m reaching out here to ask for help or advice regarding an issue I’m having with QuickWin Casino.


I made a withdrawal request 9 days ago, and it still hasn’t been processed. What’s even worse is that after waiting 6 full business days, my first withdrawal was automatically cancelled by the system without any explanation.


Since then:


I’ve made multiple attempts to contact support – both via email and live chat – but they’ve been absolutely no help.

They didn’t even ask for any KYC verification, so it’s not a case of missing documents or delays due to ID checks.

I’m now completely stuck, and I have no idea what’s going on with my money.



Has anyone else experienced similar issues with QuickWin?

Any suggestions on what I can do next, or how to escalate this?


Thanks in advance for any help.


nyevrikel46
hace 5 meses

Have you also checked your email for any explanation, though? This kind of email can end up in the spam folder, actually, so please have a look just in case.

Also, have you ever withdrawn from this casino before?

I believe that if there is no news and no explanation from the casino, our complaint team could try to look into this matter. The only thing is that we need to wait 14 full days after your withdrawal request before we can intervene, so please let us know how you would like to proceed.

12 3

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