ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 124)

hace 1 año de kirekin
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Anonymized668
hace 3 meses

London

Sutton
hace 3 meses

Did you see the chat yesterday for https://helpersm.pro/about/


When you look at the bottom it shows London

Anonymized668
hace 3 meses

They are Edinburgh for me helpers*sm

Dt100
hace 3 meses

Have you heard back from paymentz

Anonymized668
hace 3 meses

They are the same people with the same registered address in London. all 3 are linked and have the same director

carsix79
hace 3 meses

Si busca su nombre en Google, también parece estar detrás de varias de las empresas estonias.

Traducción automática:
Anonymized668
hace 3 meses

Yes they say I have to contact the merchant

fiore84
hace 3 meses

What companies is he behind?

carsix79
hace 3 meses

WINTERMDSE

if you contact them by email, they will acknowledge your complaint, escalate it and then never reply to you again lol


in regards to chargeback, they declined every chargeback I did apart from 2 which were of £50 each. The rest were like £70+. They wrote to my bank and claimed I bought digital art from them with reference numbers. I’ve appealed it with my bank and explained the situation, but I doubt they’ll do anything.

hace 3 meses

How did we find out that payments was the one to ask for helpersm?

Tiekefnntn
hace 3 meses

How did you find out it was payments as it seems everyone else is having no luck?

Anonymized668
hace 3 meses

I did a dummy deposit and they came up when it was processing

Tiekefnntn
hace 3 meses

They have come back and said they couldn't find any of mine but I dont believe them

Anonymized668
hace 3 meses

lo mismo para mi

Traducción automática:
hace 3 meses

Some of my transactions clearly state the same as Tiekefnntn so how come they can't find mine with all the information I have given them

Tiekefnntn
hace 3 meses

Helpers*Sm in Edinburgh is that correct? I am going to throw the book at them

hace 3 meses

Has anyone had any success with keylissimo?

hace 3 meses

I have been going through old bank statements from February I was using MyStake so through Santeda I have a couple of company’s on my statement Cleverprix* dota and frezhh limiteddigitech, the bank say it’s now too late to charge these back does anyone know who to contact with these companies ?

xxkjxx
hace 3 meses

Hi been keeping tabs on this forum for a little while now. In regards to your Wintermdse transactions how did you get your bank to process a chargeback again.They put mine down as a scam and rejected it. How many transactions did you make with wintermdse and what were the amounts because mine total £4000 but I only made 5 transactions in total. I am waiting for a response from there investigation team but have the evidence of the gambling company denying any relationship to them and confirmed they have no connection to Wintermdse.But I obtained my deposit history which is in line with the times transactions were made to the gambling company through wintermdse. My problem with gambling company stemmed when I tried to make a withdrawal which was declined multiple times for no reason and I wasn’t receiving an answer on how to fix the issue.My bank has just been terrible in regards to this situation too and are partly to blame but also my fault too have to hold accountability. So do you think Wintermdse will try to say I bought art too considering all my deposits were minimum £500 if they don’t respond within next 2 weeks I will just go back to my banks and push for a chargeback again.Have already escalated to the financial ombudsman for the mistakes my bank have made in this situation would have only lost £500 instead of the £4000.Most painful thing is I go away in 3 weeks would be a dream to have resolved before I get on the plane.

Elijahanth
hace 3 meses

I explained what happened to my bank(Barclays) and they opened the chargebacks. There were 18 in total, but for some reason my bank only opened 8 chargeback against them. It was for around £1800. I’ve contacted financial ombudsman too because on my declined chargeback letter it says you have 10 days to appeal it, which I did and the bank never got back to me. So I’m hoping financial ombudsman will help me. Like I said for some reason WINTERMDSE sent back 2 payments out of the 8, and they were both the lowest payments which were £50, so surely to the bank they know the company is trying to hold my bigger deposits. Pretty sure they get charged for chargebacks that’s why they decline the bigger ones and it’s just easier to send the funds back for £50. What did financial ombudsman say to you did they open a case

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