ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 234)

hace 1 año de kirekin
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BettyBetty
hace 3 semanas

Afirmas que odias los casinos, pero ¿aún así deberías recibir un pago por dar propinas a la gente y luego una comisión si el reembolso es exitoso?

Nunca deja de sorprender.

Traducción automática:
k98m9c54x5
hace 3 semanas

Bueno, ¿qué tiene de sorprendente? ¿Que un ludópata con una deuda de 2 millones de coronas suecas vea la oportunidad de ayudar y, al mismo tiempo, ganar algo con ello? Puedo decir que ayer me contactaron algunas personas y pasé varias horas charlando con ellas sobre su caso y solo 2 de cada 6 tienen la posibilidad de recuperar algo. Por supuesto, es algo que yo podría hacer por pura bondad de corazón, al igual que podría trabajar sin cobrar, pero no quiero ni puedo permitírmelo. Si escribiera aquí exactamente cómo proceder, como dije, tardaría un máximo de dos semanas en que ese método se quemara porque la gente lo usaría en exceso, lo usaría incorrectamente y no pensaría por sí misma, sino que querría una "plantilla" exacta para empezar. Por eso, muchos no han tenido éxito con las devoluciones de cargos que han solicitado hasta ahora, porque todos utilizan los argumentos que encuentran aquí con códigos MCC incorrectos, etc. No he solicitado ningún dinero por adelantado y básicamente escribo que al final uno puede cagarse en el pago sin que yo pueda hacer nada al respecto, eso debe ser responsabilidad de cada uno. Si crees que es un mal trato y que es inmoral por mi parte, entonces puedes pensarlo.

Traducción automática:
hace 3 semanas

¿Cuál es el problema? Es un trabajo que la persona hace y por el que se paga.


¿Debería un conductor de autobús llevar a los niños a la escuela gratis para ser amable?

¿Debe un policía impedir un robo para ser amable?


Un trabajo tiene que ser remunerado, así que no es extraño. La persona dedica varias horas a ello.

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BettyBetty
hace 3 semanas

Es muy amable de tu parte dar un paso al frente y ayudar a quienes están interesados, no a los que buscan cobrar por el trabajo que hacen. Te he agregado en Discord con. Gracias de antemano.

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hace 3 semanas

They just blocked my Kinghills account today nearly a week after telling them about my addiction

hace 3 semanas

Do not use templates - be factual. You made transactions online and the amounts have been taken by a variety of merchants who provided no goods or services to you. Email all the merchants, show that they don't respond. Email the casino, show that they don't respond. There are various interpretations of chargeback rules and coding that can be used. You need to prove beyond doubt that the services you have allegedly purchased can be charged back under the rules of the chargeback scheme. If the bank say no then they have interpreted this differently and you need to raise a case to the ombudsman to get a decision.


Think I may bail out of this thread soon though - still think too many people will use this to freeroll and that is not what is intended here. If you are using this to do chargebacks again and again to freeroll these companies then I'm sorry, but I put you up there alongside these casinos who are engaging in the illegal practice in the first place.


What should be pushed is forcing the casinos to close the loop on depositing with debit/credit cards in jurisdictions where the practice is illegal e.g UK - transactions must be coded as gambling if they are for gambling. I have informed the UK Gambling Commission and provided a huge amount of evidence against some of these sites in the hope that something will shift in future. A co-ordinated effort is required by them in conjunction with Mastercard and Visa to stop this happening - this only works if these merchants are blacklisted going forward. I wish everyone the best of luck with their claims.


BettyBetty
hace 3 semanas

Also sent friend request

jwilson27031988
hace 3 semanas

In which casinos it was?

Editado por el autor hace 3 semanas
hace 3 semanas

Hi guys, I have a call with the bank in an hour regarding my complaint and they would like to know more about my case.. 2 questions as I don't really have time to go through the forum as I'm working.


1. What are the FOS case numbers I can refer too?

2. What is the Mastercard and VISA guidelines in regards to these transactions?


Any help would be so great! Thank you

svenkarlsson672
hace 3 semanas

Hi mate it was only with donbet...I don't know where or what I can do next as they have used the correct mcc code.

Need something in mastercard rules regarding whats on your statement they must be the ones you receive goods off.

Bank are saying because I've received funds in my gambling account they don't see anything wrong even tho I did not authorise them to give a 3rd party my details.

Really stuck


hace 3 semanas

Just got my "kortreklamation" denied by Swedbank. They are saying because they used the wrong merchant code the bank couldnt stop the transactions. And therefore did nothing wrong.


1800 Euro of Canapay transactions. Canapay asked for KYC 3 weeks ago and then stopped answering.


Feels kind of hopeless

hace 3 semanas

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

Kottig
hace 3 semanas

Gran error por parte de Swedbank, creen que deberían realizar devoluciones de cargos porque usted ha recibido correos electrónicos de Canapay y se niegan a responder.


¿No es culpa nuestra que los bancos no puedan detener las transacciones y que se utilice el código incorrecto? Los bancos deberían en cambio presionar a todas estas empresas y proceder inmediatamente con la devolución del cargo cuando sospechan que algo está mal, en cambio es el cliente el que pierde todo el dinero.

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jwilson27031988
hace 3 semanas

Hello mate,


Let me know what you need help with specifically. I currently have my ongoing complaint with the ombudsman, so I have time to help.


Nathan

hace 3 semanas

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

hace 3 semanas

They don't have to be the same name. However, you can prove that the merchant companies are not linked to the place you deposited the funds quite easily. For example, some book shop in Nigeria is unlikely to sell a gambling product are they? If the gambling company want to take ownership of the merchants then they are admitting their fraud aren't they? So they never will.

Firstly, get the Certificate of Incorporation or company details of the merchant, their website, emails you have sent contacting them asking for receipts. Figure out the MCC coding - it 100% won't be 7995.

hace 3 semanas

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

hace 3 semanas

Who are the merchants and what MCC code was used?

hace 3 semanas

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

hace 3 semanas

I have screenshots from donbet that matches up with the same date and time as my statements. Obviously pixeleum and finnart.io are not responding to me emails now.


Also on my statements I have like 3/4 declined deposits from other merchants then straight after one that's been approved by pixeleum. This has happened a fair few times.

hace 3 semanas

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

hace 3 semanas

I'll be honest - haven't seen the NFT side of things before mate and I don't know the answer. The clearer ones are the likes of Bamimahas Enterprises who are a bookstore in Nigeria who have used some weird education MCC code - it is straightforward as it clearly shouldn't then be transferred to gambling. NFT's and Crypto are far more difficult to chargeback I would imagine.

hace 3 semanas

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

hace 3 semanas

If they have rejected your chargeback then you won't be able to sort it with them other than by raising a complaint. If the complaint still rejects your claims then you need to deal with FOS. You can also bring about legal action against the financial institution but you would need to consult a knowledgeable civil lawyer.

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