PrincipalForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 245)

hace 1 año de kirekin
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hace 1 mes

I'm in contact with donbet now as they have admitted that they are liable and responsible for all 3rd party payment processors from start to finish.

Clearly asked them if one of their merchants was not following their terms and conditions and policy which by law if your using a 3rd party merchant they must follow the same rules and policy set out by the casino are they resonible and liable and they responded yes you are absolutely correct.

Took a while for them to admit this so just waiting for their department to get back to me now so might have some luck with the casino direct.

hace 1 mes

Jokabet’s response to my complaint arguing that they broke their own terms by allowing me to join and lose over 5k…


We kindly refer to our Terms and conditions:


4.1. The Casino accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player's sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

4.2. The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player's place of residence as eligible for online gaming. It is the player's sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.

4.3. It is entirely and solely your responsibility to inquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.


Additionally inform that according to our T&C which you agreed upon the registration it was clearly stated that by depositing funds to casino the customer is aware about risk of losing it.


If you have any questions or need further guidance, please don't hesitate to reach out to us. We're here to help.


Best regards, Sharon

Casino Support Team


thoughts?

mrkrm
hace 1 mes

They must know its illegal in the Uk or they would not be disguising payments !

hace 1 mes

Im not sure why these Uk regulated payment providers like sumup are taking and allowing these payments disguised as something else ive sent several emails to them with no reply !filefilefile

paulmcewan05
hace 1 mes

They’ve declined you due to an incomplete request?

hace 1 mes

Yes but I added emails of contact so they said I have to add more details ive not got any receipts as I never got any the other ones they just declined so that I cannot raise new ones but not this one which does not make sense ive sent it to sumup and just managed to get a case ref number this time

Editado por el autor hace 1 mes
boots2024
hace 1 mes

Yes Revolut

paulmcewan05
hace 1 mes

Is this the same bank you received your previous successful chargebacks from?


boots2024
hace 1 mes

No I have never tried this one before boots

paulmcewan05
hace 1 mes

Did you ask for receipt from merchant in your email? If they’re ignoring you then surely the bank statement transaction could serve as receipt?


boots2024
hace 1 mes

The casino site has not replied to one single email I sent about 15 ive gave up do you think Revolut are considering the chargeback ive not prepared anything yet

paulmcewan05
hace 1 mes

They’re not considering it, they’ve rejected it?

boots2024
hace 1 mes

No they never rejected it completely i can resend this one but they want more info

hace 1 mes

https://www.dn.se/ekonomi/pengar-till-kritiserade-kasinon-gar-via-partiledarens-bolag/


Tú en Suecia, ¿dónde crees que puedes denunciar a Quickbit?


¿Con quién tiene más posibilidades, es con la Inspección Financiera o con la Agencia Tributaria?

Traducción automática:
paulmcewan05
hace 1 mes

Revolut es realmente bueno, ahora rechazan todos mis contracargos, no importa qué compañía sea, no ha habido ninguna diferencia si es Visa o Mastercard, ahora tengo una Visa digital y varias transacciones fueron rechazadas nuevamente.


"Desgraciadamente no tenemos derecho a disputar en casos como estos", dice en todos los casos que la sentencia denegó.


Estoy tan cansado de Revolut en este momento 😅 Siento que marcaron mi cuenta solo porque hice una devolución de cargo antes con estas compañías, pero en realidad estoy/estamos bien y deberíamos recuperar nuestro dinero tarde o temprano.


filefilefile


En otros casos, rechazaron la devolución de cargo de la misma empresa, y luego, de repente, siguieron adelante con Luxtel, por ejemplo, y obtuvieron 5 devoluciones de cargo.


filefile

Editado por el autor hace 1 mes
Traducción automática:
kadirhkn15
hace 1 mes

respectfully, there's people with gambling problems who are trying to get their money back after being preyed on by these illegally operating casinos. i get the vibe, based on your post history, that you want to gamble, and if you lose charge back and free roll essentially, this affects the other people who have gambling issues claim their money back with the banks, i'd appreciate it if you didn't do this or ask for casinos where charge backs are successful. (The reason i believe you're doing this is you've asked for casinos that accept credit card, which would be ok for an instant charge back as it's illegal to gamble using credit cards in most countries)

Lucid_1337
hace 1 mes

Ok what did you tell them with Luxtel just it was illegal gambling site with incorrect coding ?

paulmcewan05
hace 1 mes

No, nunca mencioné nada de eso porque sé que Revolut lo niega tan pronto como mencionas el casino, cometí el error antes y fui honesto con ellos, lo que solo llevó a que lo negaran y yo perdiera el dinero.


Dije que nunca recibí confirmación de pedido ni recibos ni ningún producto y mencioné la página https://luxtell.eu/ donde dicen vender teléfonos móviles y accesorios, envié un correo electrónico al soporte de la página varias veces y no responden.

Editado por el autor hace 1 mes
Traducción automática:
paulmcewan05
hace 1 mes

¿Qué escribió Revolut sobre las transacciones que se rechazaron por devolución de cargo? Pensé en ver si respondieron lo mismo que con la mía.


Vi que tenías uno que fue cancelado porque faltaba información, esto suele pasar cuando completas la fecha incorrecta en la información, vuelve a verificar que hayas elegido el mes correcto, etc. cuando completes todo.

Traducción automática:
Lucid_1337
hace 1 mes

fileOk I resent it loaded with info I checked the date is ok will see how it goes be nice to even get one back out of the £6500 for now this is reply to the others thanks

Editado por el autor hace 1 mes
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