iviCasino - El retiro del jugador se ha retrasado.

Stay away from ivicasino !!!

I've been playing online casino for years. I've never seen such a casino disaster in my life. I paid 2000wur then I wanted to make a payout of 15000eur first I was told 1500eur weekly 3000eur monthly 9000eur no problem these are his rules ..

But my withdrawals of 3000eur were in process for 5 days, they didn't answer my email, I didn't know what the problem was. Although it has been confirmed to me that everything is fine. But no pig was interested the other way round they tried everything that I should give up. I stupidly gambled away the whole 18000eur. I was sooo angry please finger away. Service disastrous

Staff disastrous

No personal conversations

Will only be written with templates

It's always hot we have a problem forwarded to the finance department or support @ ivicasino but I don't hear anything from you anyway!

Finger weg von ivicasino!!!

Ich spiele seid jahren online casino ich habe in mein leben noch nie so eine Katastrophe casino erlebt. Ich habe 2000wur einbezahlt danach wollte ich eine auszahlung machen von 15000eur zuerst wurde mir gesagt täglich 1500eur wöchentlich 3000eur monatlich 9000eur kein Problem das sind seine Regeln..

Aber meine auszahlungen von 3000eur war 5 Tage in Bearbeitung, sie haben auf meine email nicht beantwortet ich wusste nicht was Problem ist. Obwohl mir ist bestätigt worden dass alles in Ordnung sei. Aber kein Schwein hat sich interessiert umgekehrt sie haben alles versucht dass ich aufgeben soll. Ich dumme habe ich extra das ganze 18000eur verspielt. Ich war soooo wütend bitte finger weg. Service Katastrophal

Personal Katastrophal

Keine persönlichen Gespräche

Wird nur mit vorlagen geschrieben

Es heiß immer wir haben eire Problem am finanzabteilung oder support@ivicasino weitergeleitet aber ich hlre sowieso nichts von ihnen!!!

Dear Egal,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Unfortunately, since you have played and lost your funds, there is nothing we can do for you.

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint. Thank you in advance for your reply and understanding.

Best regards,

Petronela

Dear Egal,

Our project has a round-the-clock support service that can help you with any question.

We are very sorry that you received negative emotions.

Best Regards,

iviCasino.

Dear Egal,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.