Legiano Casino - El retiro del jugador se retrasa significativamente.

I've been waiting for a withdrawal for over 15 days.

This casino previously put me through a verification process where they rejected documents that were correct, just to waste my time.

I have been waiting for my first withdrawal since 10/30, and they won't give me the money.

My account is correctly verified.

I haven't received a response from support@legiano.com, and the chat only gives similar replies, always the same without offering a solution.

I believe they won't return my money. What should I do?

I find it awful on your part that the casino has such a high rating when there are so many people expressing that they have been owed money for a long time.

Please, help us.

Llevo más de 15 días esperando un retiro.

Este casino anteriormente me había hecho pasar un proceso de verificación el cual me habían negado documentos que estaban correctos, sólo para hacerme perder el tiempo.

Desde el día 30/10 llevo esperando un primer retiro y no quieren darme el dinero.

Tengo la cuenta verificada correctamente.

Desde el departamento de support@legiano.com no me contestan y desde el chat sólo hacen respuestas parecidas, siempre lo mismo pero sin dar solución.

Creo que no me van a devolver mi dinero, que tengo que hacer?

Me parece horrible por vuestra parte que tengáis la valoración tan alta a este casino cuando existe tanta gente que manifiesta que le deben dinero desde hace mucho tiempo.

Porfavor ayudarnos

Hello beruco-26,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Legiano Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick