Luckia Casino PT - El depósito del jugador nunca ha sido acreditado en su cuenta.

I made a deposit for the first time and until today it was not put in my account, I made the deposit slip that was made by Nete as well as I make other payments whatever they are and these swindlers say they didn't receive anything where I sent the deposit slip. .game with other casinos I always made the payment so I never had this problem only that these swindlers will beat me up. for me they are just corrupt and xulos..not for the € 10 but for the way they answer me it is sad this my vote of preference 00000000000000000000000000000.more xulos

fiz um deposito pela primeira vez e até hoje não foi posto na minha conta,madei o talão de deposito que foi feito pela nete tál como faço outros pagamentos sejam eles qual for e esses vigaristas dizem que não receberam nada onde eu mandei o talão de deposito .jogo com outros casinos sempre fiz assim o pagamento nunca tive este problema só que estes vigaristas marrarão comigo.para mim não passam de uns corruptos e xulos..não é por os 10€ mas sim pela maneira como eles me respondem é triste isto o meu voto de preferencia 00000000000000000000000000000.mais uma vez xulos

Dear Jose,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process which takes approximately one month. In these cases, casino has its hands tied. I’m sorry that we couldn’t be of much help at this time. I will leave this complaint opened for a month and ask you kindly to keep us updated. Thank you very much for your understanding.

Best regards,

Petronela

Dear Jose,

Have you received your deposited funds? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

ok i will see if it was solved

ok vou ver se foi resolvido

for me they continue to be pimps have not done any after

para mim continuam a ser chulos não fizeram qualquer depoisito

I will be waiting for your reply patiently.

it is a lie I made a deposit of 10 € I made it as egual as I do for other casinos and I never had a problem just with these knockers. again I say it is not for the 10 € but because of the way they are knocked out 10 € but to serve the person who says that luckia pt has not received anything servant to eat sugar in bed.

é mentira eu fiz um deposito de 10 € fiz tal egual como faço para outros casinos e nunca tive problema só com estes chulos aldraboes.mais uma vez digo não é por os 10 € mas sim por a maneira que eles são aldraboes que se lixe os 10 € mas que sirva a pessoa que diz que a luckia pt não recebeu nada lhe serva para comer de açucar na cama.com uma grande caganeira vigaristas chulos corruptos

Dear Jose,

What was the reply from the payment provider? As I mentioned earlier, if your funds have never been credited to your casino account, the casino has its hands tied.

all are xulos stop emails all equal

são todos um xulos stop emails todos eguais

Jose, do I understand it correctly that you haven't received any response from the payment provider?

Dear Jose,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.