N1 Bet Casino - El retiro del jugador está retrasado y bloqueado.

Attention: Problems with withdrawals at N1 Bet!

Hello everyone,

I would like to share my bad experience with N1 Bet so that other players are warned.

I played there, made my winnings, and wanted to request a withdrawal of €1,800. I'm fully verified, deposits are going smoothly—but suddenly, I'm having problems withdrawing.

My withdrawal has been rejected several times without explanation. Instead, I'm supposedly asked to provide a different bank account. The problem? I only have a Sparkasse account and a Mastercard, and N1 Bet doesn't accept withdrawals to credit cards. Strangely, I can deposit using this exact account without any problems.

This whole thing has been dragging on for three days now, and it seems to me as if they're deliberately putting obstacles in my way to delay the payout. I'm still waiting in vain for clear answers from support.

Has anyone had similar experiences with N1 Bet? Do you have any tips on how I can finally get my payout? Or is my only option going through the gambling authority or consumer protection agency?

I hope my experience helps others to think carefully about whether they want to play there.

Achtung: Probleme mit Auszahlungen bei N1 Bet!

Hallo zusammen,

ich möchte hier meine schlechte Erfahrung mit N1 Bet teilen, damit andere Spieler gewarnt sind.

Ich habe dort gespielt, meine Gewinne gemacht und wollte eine Auszahlung von 1.800 Euro beantragen. Ich bin vollständig verifiziert, Einzahlungen laufen problemlos – aber bei der Auszahlung gibt es plötzlich Probleme.

Mehrmals wurde meine Auszahlung ohne Begründung abgelehnt. Stattdessen soll ich angeblich ein anderes Bankkonto angeben. Das Problem? Ich habe nur ein Sparkassen-Konto und eine Mastercard, und bei N1 Bet sind Auszahlungen auf Kreditkarten nicht möglich. Komischerweise kann ich aber mit genau diesem Konto problemlos einzahlen.

Das Ganze zieht sich jetzt schon seit drei Tagen, und es kommt mir so vor, als ob sie absichtlich Steine in den Weg legen, um die Auszahlung hinauszuzögern. Auf klare Antworten vom Support warte ich bisher vergeblich.

Hat jemand ähnliche Erfahrungen mit N1 Bet gemacht? Gibt es Tipps, wie ich die Auszahlung endlich durchbekomme? Oder bleibt mir nur der Weg über die Glücksspielaufsicht oder Verbraucherzentrale?

Ich hoffe, meine Erfahrung hilft anderen, sich vorher gut zu überlegen, ob sie dort spielen wollen.

Dear alaabdallah1311,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

It's important to understand that the casino doesn't have complete control over the payment methods that are offered. There are several factors that can affect this, such as the licensing authority, geographical location, contracts with payment providers, and bank restrictions. Just because a payment method is available for deposits, it doesn't necessarily mean it will be offered for withdrawals as well. Additionally, payment methods can be discontinued at any time, and unfortunately, casinos may be limited in their ability to offer certain payment options to their customers.

• Could you please advise if you have been informed about any alternative methods to withdraw your winnings? If possible, kindly send me a screenshot of the payment methods available in your profile for depositing and withdrawing.
• Have you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Please note that Casino.Guru will never request payments or ask for access to your accounts. If anyone claims to be a Casino.Guru representative and asks for such actions, do not provide any information.

The only official way we will contact you is through this complaint platform or via the email addresses provided in your complaint thread.

Stay cautious, and if you have any doubts, please reach out to us directly.

Hello ,

my problem has been solved.

the money was transferred.

many thanks and greetings

Hallo ,

mein Problem hat sich erledigt.

das Geld wurde überwiesen .

vielen Dank und Gruß

Dear alaabdallah1311,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Veronika Fritz

Casino.Guru