El jugador solicitó un retiro hace 4 semanas, pero lamentablemente aún no se procesó. Rechazamos la denuncia porque el problema estaba relacionado con las apuestas deportivas.
The player requested a withdrawal 4 weeks ago, but unfortunately it wasn't processed yet. We rejected the complaint because the issue was related to sports betting.
El jugador solicitó un retiro hace 4 semanas, pero lamentablemente aún no se procesó. Rechazamos la denuncia porque el problema estaba relacionado con las apuestas deportivas.
Estimado 17247304 ,
Muchas gracias por enviar su queja. Lamento escuchar acerca de su problema. Desafortunadamente, no puedo ayudarlo con este caso según la descripción actual de los eventos y definitivamente necesitaré más información que 2 capturas de pantalla. ¿Podría por favor profundizar en el tema?
¿Entiendo correctamente que está experimentando dificultades con su retiro del casino?
Espero que podamos ayudarte a resolver tu problema lo antes posible. A la espera de saber de ti.
Atentamente,
Tomás
Dear 17247304 ,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information than 2 screenshots. Could you please elaborate on the issue?
Do I understand correctly that you are experiencing difficulties with your withdrawal from the casino?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Tomas
Hola Thomas, quiero asegurarte que no he violado las leyes de ohmuspin 9.1 como me acusan, todos los depósitos que he hecho son solo de mi cuenta bancaria, la demanda financiera y la gestión de ohmuspin cometieron un error, presentaré todos los depósitos, no tengo depósitos de terceros, me robaron el dinero 997€, mienten. Estoy decepcionado con ohmuspin, con todo su equipo, por favor ayúdenme.
Hello Thomas, I want to assure you that I have not violated the laws of ohmuspin 9.1 as they accuse me, all the deposits I have made are from my bank account only, the financial suit and management of ohmuspin made a mistake, I will present you all the deposits, I don't have third party deposits, they robbed me of my money 997€, they lie. I am disappointed with ohmuspin, with their whole team, please help me.
Hola Thomas, quiero asegurarte que no he violado las leyes de ohmuspin 9.1 como me acusan, todos los depósitos que he hecho son solo de mi cuenta bancaria, la demanda financiera y la gestión de ohmuspin cometieron un error, presentaré todos los depósitos, no tengo depósitos de terceros, me robaron el dinero 997€, mienten. Estoy decepcionado con ohmuspin, con todo su equipo, por favor ayúdenme.
Hello Thomas, I want to assure you that I have not violated the laws of ohmuspin 9.1 as they accuse me, all the deposits I have made are from my bank account only, the financial suit and management of ohmuspin made a mistake, I will present you all the deposits, I don't have third party deposits, they robbed me of my money 997€, they lie. I am disappointed with ohmuspin, with their whole team, please help me.
Hola Thomas, quiero asegurarte que no he violado las leyes de ohmuspin 9.1 como me acusan, todos los depósitos que he hecho son solo de mi cuenta bancaria, la demanda financiera y la gestión de ohmuspin cometieron un error, presentaré todos los depósitos, no tengo depósitos de terceros, me robaron el dinero 997€, mienten. Estoy decepcionado con ohmuspin, con todo su equipo, por favor ayúdenme.
Hello Thomas, I want to assure you that I have not violated the laws of ohmuspin 9.1 as they accuse me, all the deposits I have made are from my bank account only, the financial suit and management of ohmuspin made a mistake, I will present you all the deposits, I don't have third party deposits, they robbed me of my money 997€, they lie. I am disappointed with ohmuspin, with their whole team, please help me.
Hola Thomas, quiero asegurarte que no he violado las leyes de ohmuspin 9.1 como me acusan, todos los depósitos que he hecho son solo de mi cuenta bancaria, la demanda financiera y la gestión de ohmuspin cometieron un error, presentaré todos los depósitos, no tengo depósitos de terceros, me robaron el dinero 997€, mienten. Estoy decepcionado con ohmuspin, con todo su equipo, por favor ayúdenme.
Hello Thomas, I want to assure you that I have not violated the laws of ohmuspin 9.1 as they accuse me, all the deposits I have made are from my bank account only, the financial suit and management of ohmuspin made a mistake, I will present you all the deposits, I don't have third party deposits, they robbed me of my money 997€, they lie. I am disappointed with ohmuspin, with their whole team, please help me.
Hola Thomas Biscuits, quiero que sepas que los familiares de ohmuspin cerraron mi cuenta, sin señoras avisarme, querían documentos: los extractos bancarios de tres meses atrasados, que también te envié, una foto de una cédula de identidad, una luz factura, una foto selfie, me pidieron estos documentos cuando hice una retirada de 500€, esperé a que las señoras me transfirieran el dinero, pero me robaron de forma moderna, como si me acusaran de violar sus leyes 9.1, que es mentira, no deposité de otra cuenta bancaria, cerciórate solo.
Hello Thomas Biscuits, I want you to know that ohmuspin's relatives closed my account, without ladies let me know, they wanted documents: the bank statements for three months behind, which I also sent to you, a photo of an ID card, an electricity bill, a selfie photo , they asked me for these documents when I made a €500 withdrawal, I waited for the ladies to transfer the money, but they robbed me in a modern way, as if they accused me of violating their laws 9.1, which is a lie, I did not deposit from another bank account, make sure alone.
Здравейте Томас Бисквитки,искам да знаете,че ръкородството на охмуспин ми затвори акаунта, без даме уведомите,искаха ми документи: банковите извлечения за три месеца на зад,който изпратих и на вас,снимка от лична карта, плащателна сметка за ток,селфи снимка,тези документи са ми ги искали когато направих теглене 500€,чаках дами преведът парите но те ми ги ограбиха модерно като за това ме Обвиниха,че съм нарушил законите им 9.1,което е лъжа,не съм депозирал от друга банкова сметка, уверете се сам.
Ohmuspin y su Administración, liderada por el Departamento Financiero, cometieron un error que no quieren corregir, le describí el caso a KYC ohmuspin, me dieron la misma respuesta, que deposité de otra cuenta bancaria, que un tercero me financió, lo cual no responde en realidad todos los depósitos que he hecho a zimpler son de mi cuenta bancaria verifique los depósitos bancarios que he hecho no he violado sus leyes 9.1 por favor ayúdenme estoy decepcionado ohmuspin gracias.
Ohmuspin and their Administration, led by the Financial Department, made a mistake that they don't want to correct, I described the case to KYC ohmuspin, they gave me the same answer, that I deposited from another bank account, that a third party financed me, which does not answer actually all the deposits i have made to zimpler are from my bank account check the bank deposits i have made i have not broken their laws 9.1 please help me i am disappointed ohmuspin thank you.
Охмуспин и Администрация им,начело с Финансовият одел са допуснали грешка която не искат да си я поправят, описах случая и на KYC охмуспин, те ми отговориха същото,че съм депозирал от друга банкова сметка, че трето лице ме е финансирал, което не отговаря на действителност, всички депозити който съм депозирал към Зимплер са от моята банкова сметка, проверете банковите депозити който съм депозирал, не съм нарушил законите им 9.1,моля ви да ми помогнете, разочарован съм от охмуспин, благодаря ви.
Si necesitas documentos te los mando, escribeme a mi correo porque no puedo acceder a tu pagina web, te envié un extracto de los depósitos bancarios que deposité, el mismo que también envié a ohmuspin,
If you need documents, I will send them to you, write to my mail because I cannot access your website, I sent you a statement from the bank deposits that I deposited, the same that I also sent to ohmuspin,
Ако ви трябва докумументи ще ви изпратя, пишете ми на пощата защото аз не мога да влизам в сайта ви,изпратих ви извлечение от банковите депозити който съм депозирал, същите който съм изпратил и на охмуспин,
hola tomas me puedes mandar a mi correo que pasa te escribo un correo y espero que me respondas de verdad a mi correo gracias.
Hi Tomas, can you send me my email what's going on, I'll write you an email, and I'm waiting for you to reply to my email for real, thank you.
Terve Tomas,voitko vasta minule minun sähköposti mita tapahtu, minä kirjoita sulle sähköposti, ja odotan vastate mule sähköposti oikeasti, kiitos.
Gracias por su paciencia.
¿Entiendo correctamente que el casino afirma que recibió fondos en su cuenta bancaria de un tercero? ¿Podría enviarme los extractos bancarios en mayor calidad para que podamos revisarlos? Por favor, comprenda que las capturas de pantalla de su extracto bancario no son legibles. Por favor envíelos a mi correo electrónico a tomas@casino.guru
Esperaré tu respuesta.
Thanks for your patience.
Do I understand correctly that the casino claims you received funds in your bank account from a third party? Could you please send me the bank statements in higher quality so we may review them? Please understand the screenshots of your bank statement are not legible. Please send them to my email at tomas@casino.guru
I'll await your reply.
Hola Thomas, te he enviado los depósitos bancarios que he depositado a tu correo, por favor revisa bien, no he violado sus leyes 9.1, el departamento de finanzas de ohmuspin cometió un error, no he engañado a ohmuspin, cerraron mi cuenta y me robaron de 997€, responde a mi correo porque no puedo entrar a tu sitio ¿por qué? Gracias de antemano, espero una respuesta positiva.
Hello Thomas, I have sent you the bank deposits that I have deposited to your mail, please check properly, I have not violated their laws 9.1, ohmuspin's finance department made a mistake, I have not cheated ohmuspin, they closed my account and robbed me of 997€, reply to my mail because I can't enter your site why? Thanks in advance, I am waiting for a positive reply.
Здравейте Томас, изпротих ви банковите депозити който съм депозирал на пощата ви,моля ви да проверите правилно, аз не съм нарушил законите им 9.1,финансовият отдел на охмуспин допусна грешка, не съм измамил охмуспин, те ми затвориха акаунта и ме ограбиха 997€, отговорете ми на пощата защото аз не мога да влизам в вашият сайт защо ли? Благодаря предварително, чакам позитивен отговор.
Hola Thomas, te he enviado los extractos de los depósitos bancarios que he depositado, también se los he proporcionado a ohmuspin casino, ¿dónde vieron que deposité desde otra cuenta bancaria? Yo no los engañé, ellos me engañaron a mí, el departamento de finanzas permitió un error, intencional supongo, porque no infringí sus leyes, 9.1. Preste atención a mis estados de cuenta bancarios, cuántos depósitos hice a Zimpler. Ohmuspins no es un casino justo para mí, no hay fraude de mi parte.
Hi Thomas, I have sent you the statements of the bank deposits that I have deposited, I have also provided them to ohmuspin casino, where did they see that I deposited from another bank account? I did not cheat them, they cheated me, the finance department allowed a mistake, intentional I guess, because I did not break their laws, 9.1. Please pay attention to my bank account statements, how many deposits I made to Zimpler. Ohmuspins is not a fair casino to me, there is no fraud from me.
Здравей Томас,изпратих ви на пощата ви извлечения от банковите депозити който съм депозирал, същите съм ги предоставил и на казино охмуспин, къде са видели,че съм депозирал от друга банкова сметка?Не съм ги измамил, те са измамили мен, финансовият отдел допусна грешка, умишлена предполагам,защото не съм нарушил законите им, 9.1.Моля да обърнете внимание на извлеченията ми банковата ми сметка, колко депозита съм направил към Зимплер.Охмуспинс не е коректно казино спрямо мен,няма измама от мен.
Hola Thomas, quiero que sepas que mientras estaba apostando en partidos de fútbol y comencé a ganar ohmuspin inmediatamente me pusieron un límite de apuesta de 1 €, inmediatamente me comuniqué con su chat en vivo y me dijeron que la gerencia me puso un límite, Inmediatamente hice un retiro de 500€, pero nunca recibí mi dinero, entré a su chat, comenzaron a mentirme que recibiría mi dinero, después de que subí documentos que me pidieron que subiera a mi perfil, subí todo, después de lo cual mintieron que rompí sus leyes 9.1, fraude.
Hi Thomas, I want you to know that while I was betting on football matches and started winning ohmuspin I was immediately put a bet limit of 1€, I immediately contacted their live chat and they told me that the management put a limit on me, I immediately did withdrawal of €500, but I never received my money, I entered their chat, they started lying to me that I would receive my money, after I uploaded documents that they asked me to upload to my profile, I uploaded everything, after which I they lied that I broke their laws 9.1, fraud.
Здравей Томас,искам да знаеш, че докато залагах на футболни мачове и взех да печеля,охмуспин веднага ми наложиха лимит за залагания от 1€, веднага се свързах с техният чат на живо и те ми казаха, че ръководството ми наложи лимит, веднага направих теглене от 500€, но така и не си получих парите,влязох в чата им,те започнаха да ме лъжат,че ще си получа парите,след като им кача документи, който са изкали да кача в профила ми,качих всичщо след което ме излъгаха,че съм нарушил законите им 9.1,измама.
Lo cual no es cierto, soy víctima de ohmuspin, por favor deme una dirección a quien contactar, estoy pensando en contratar a un abogado y demandar a casino ohmuspin, porque no hay fraude conmigo, no he depositado desde otra cuenta bancaria , por favor responda mi correo electrónico a quien contactar, gracias.
Which is not true, I am a victim of ohmuspin, please give me a direction to whom to contact, I am thinking of hiring a lawyer and suing casino ohmuspin, because there is no fraud with me, I have not deposited from another bank account, please please answer my email to whom to contact, thank you.
Което не е вярно, аз съм потърпевш от охмуспин, моля ви да ми дадете насока към кого да се обърна, мисля да си наема Адвокат и да осъдя казино охмуспин, защото при мен няма никаква измама,не съм депозирал от друга банкова сметка, моля да ми отговорите на имейла ми към кого да се обърна,благодаря ви.
Gracias por su respuesta, 17247304. Me gustaría enfatizar que nuestro foro Casino.Guru solo se ocupa de las quejas relacionadas con los casinos en línea. Entiendo que debe ser difícil para ti, pero desafortunadamente, no tenemos suficiente conocimiento para abordar este tipo de problema si solo te enfocas en las apuestas deportivas.
Sin embargo, puedo recomendar algunos sitios web que podrían ayudarlo. Por favor, hágame saber si está interesado en la lista de estos sitios web y muchas gracias por su comprensión.
Thank you for your reply, 17247304. I would like to emphasize that our forum Casino.Guru deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue if you only focused on sports betting.
However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.
Hola Thomas, por supuesto que necesito ayuda, por favor ayúdame, a quién puedo acudir para obtener ayuda, qué sitios pueden ayudar las damas en este caso, envíelos a mi correo electrónico, gracias, esperaré la información legal, qué sitios pueden ayudar las damas. ayuda.
Hi Thomas, of course I need help, please help me, who can I turn to for help, which sites can ladies help in this case, send them to my email, thank you, I will wait for legal information, which sites can ladies help.
Здравей Томас, разбира се че ми трябва помош моля ви да ми помогнете,към кого да се обърна за помош,кой сайтове могат дами помогнат в случая,пратете ми ги на имейла ми,благодаря ве,ще чакам за правна информация ,кой сайтове могат дами помогнат.
hola thomas no se cual es su politica ya que no pueden ayudarme señoras a sacar mi dinero del casino ohmuspin es muy obvio que ohmuspin me robó no importa que apuesta hice en este caso yo estaba jugando partidos de futbol, lo importante es que no estoy violando sus leyes, las esperare chicas, escriban al correo a quien me pueda contactar para ayuda, gracias, quedo a la espera de sus instrucciones.
Hi Thomas, I don't know what your policy is, since you can't ladies help me get my money from casino ohmuspin, it's very obvious that ohmuspin robbed me, it doesn't matter what bet I made, in this case I was playing football matches, the important thing is that I'm not violated their laws, I will wait ladies, write to the email to whom I can contact for help, thank you, I am waiting for your instructions.
Здравей Томас, не знам каква е вашата политика, тъй като не можете дами помогнете да си взема парите от казино охмуспин, много явно е че охмуспин ме ограби, няма значение какъв залог съм направил, в случая играех футболни мачове, важно е че не съм нарушил законите им,ще чакам дами пишете на имейла към кого да се обърна за помош,благодаря ви, чакам напътствията ви.
Comprenda que si solo realizó apuestas en apuestas deportivas y fue acusado de fraude, el casino probablemente detectó actividad que requiere una mayor investigación. Dado que no tenemos suficiente información sobre este campo de los juegos de azar en línea, no podríamos interpretar los resultados de la investigación del casino y/o su explicación correctamente y juzgar este caso de manera justa. No creemos que su queja sea injustificada, simplemente no pudimos evaluar el problema correctamente. Nos gustaría mucho ayudar, pero esta vez nos es imposible.
Le enviaré la lista de sitios web sugeridos por correo electrónico después de cerrar esta queja.
Desafortunadamente, después de recopilar toda la información necesaria, nos vemos obligados a rechazar esta queja. Lo sentimos, no pudimos ayudarlo con esto, pero no dude en contactarnos en el futuro, si tiene problemas con cualquier casino en línea y haremos todo lo posible para ayudarlo.
Please understand that if you only placed bets on sports betting and you were accused of fraud, the casino probably detected activity that requires further investigation. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would really like to help, but it is impossible for us this time.
I will send you the list of suggested websites via email after closing this complaint.
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into issues with any online casino and we will try our best to help.
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Consulta la bandeja de entrada y haz clic en el enlace que hemos enviado a:
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El enlace caducará dentro de 72 horas.
Consulta la carpeta de 'Correo basura' o 'Promociones' o haz clic en uno de los botones.
Se ha reenviado el mensaje de confirmación.
Consulta la bandeja de entrada y haz clic en el enlace que hemos enviado a: youremail@gmail.com
El enlace caducará dentro de 72 horas.
Consulta la carpeta de 'Correo basura' o 'Promociones' o haz clic en uno de los botones.
Se ha reenviado el mensaje de confirmación.