Playamo Casino - El depósito del jugador nunca ha sido acreditado en su cuenta.

To get the deposit money from e transfer takes forever and it was my third time that I deposit money and nothing happened

When i ask for help on the chat they told me that they did not receive it and that i should get it back i 5 business days.

never in my life and i used e transfers all the time did take so long and let alone never to be received.

Terrible service and a big scam

Dear Blagica,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process which takes one month approximately. In these cases, casino has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint opened for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

i will call the bank but i still say that you got the money and just keep it

There is no way that money just vanish

the bank report was a success

i think that you are just scamming people

Hello Blagica,

Is there anything new regarding this case? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.