Reseñas de pipiag680

Casino Guru

Queremos que los jugadores entiendan las apuestas.

hace 2 semanasOriginalTraducción
I can say that this casino does not work, I will explain why, firstly, during verification I requested a code that should have come to the phone and did not come, I started writing in the chat, there was no answer, I started dialing the call, the function does not work, and thus I lost 3000 dollars. After that I lost 1900 and 700 dollars. In return I received 80 dollars with a wager of x30 and that's it! The operators do not help, the loyalty program does not work. In a word, a machine where you can just lose! and send money to Russia 😊 what was expected from a Russian casino. I do not want to deal with them anymore, it's just throwing money down the drain
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Fresh Casino
hace 2 semanas
Hello, dear player! Thank you for your feedback, and we sincerely apologize for the issues you’ve encountered. We understand how frustrating it must have been to experience difficulties during verification and with customer support. We strive to provide a smooth and reliable service, and it’s concerning to hear that this wasn’t the case for you.

Regarding the bonus and wagering requirements, we are sorry that they didn’t meet your expectations. Our loyalty program and support team are always meant to enhance the player experience, and we regret that this was not reflected in your case. Your feedback is valuable, and we will certainly look into these matters to prevent similar experiences in the future.

If you decide to give us another chance, we would love the opportunity to improve your experience.

Best regards,
Fresh Casino!
hace 6 mesesOriginalTraducción
I want to tell you what happened to me and this casino, I lost 1500 dollars in one day, on the second day I won 3550 dollars and I wanted to withdraw money, I tried 250 dollars, they allegedly approved it, but they haven’t come to me yet for the whole day, and the rest of the money I waited to withdraw, they rejected it, wrote to them by email, they ignored the operators, there was nothing they could do, and for all this I continued to play and lost $2800, I want to emphasize that this casino is simply mocking the players, they wait until you lose money, here you go the fact that we are deceived when they say that they have a fast money transfer! that's just terrible ! no attention and loyalty to the players, I’m just shocked!!! I don’t know how the casino guru gives such ratings, honestly, I really regret that I played in the casino based on the guru’s recommendations and simply went bankrupt playing in the casinos that the guru offers
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  • Not
  • It’s not true that they withdraw funds quickly, they have withdrawal restrictions of only one transaction, the operators simply ignore you and there is no support, they redirect you to the service center’s mail and there is only one ignore, I don’t recommend anyone to play here!
hace 1 añoOriginalTraducción
Puse 3 estrellas, explicaré por qué, 1) recargué mi cuenta, perdí, recargué nuevamente y gané hasta 800 euros y decidí retirar dinero y comencé a pasar por la verificación, expliqué que soy ciudadano de Georgia y vivo en Italia con un permiso de residencia en Italia, a lo que el operador inmediatamente dijo que sospecha que soy un estafador y le expliqué durante mucho tiempo y probé con todos los documentos que hago todo honestamente, durante dos días no extrañé mis documentos, y seguí jugando y perdí todo el dinero e inmediatamente me verificaron cuando les escribí que me estaban esperando, ¡perderé dinero! 2) después de todo, no pude ganar nada con la palabra 3) retirar fondos también es un montón de procedimientos cuando recargas su cuenta es fácil y cuando retiras es difícil! 4) Una vez encendí la VPN de CANADÁ y quería recargar el saldo y la solicitud a mi banco llegó en dólares, mi banco no permitió la transferencia, y así durante 4 días, a pesar de que apagué el VPN, reinicié todo e hice todo lo que dependía de mí, escribo a soporte en línea desde hace un par de días y la respuesta es la misma, estamos tratando de arreglar todo, pero hasta ahora no se ve nada, mi banco dejó de hacer transferencias en línea después de esta situación en absoluto. 5) No sé quién y cómo gana aquí, pero juego en este casino con miedo porque parece que si ganas no podrás retirar dinero porque ¡encontrarán alguna razón para ti! Y en cuanto a ganar, ¡hasta ahora no veo una victoria aquí! ¡Y quiero hacer un llamamiento a los representantes de este casino! Si toma dinero de los jugadores, ¡haga que los jugadores se sientan cómodos y confiables y confíen en su dirección! ¡He estado jugando durante muchos años y conozco muchos buenos casinos que puedo contar! ¡Haz felices a los jugadores! Si no, perderá muchos jugadores, sé que es un casino con licencia y esta no es la licencia de más alto nivel, su costo es de 20.000 EU, lo que no inspira confianza.
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Traducción automática:
BitStarz Casino
hace 1 año
Hi there,

Thank you so much for your review.

I don't see any notes on the account that would indicate any suspicion of you being a fraudster, just so you know. Sadly I don't speak Russian though, but I have to say I doubt that support would tell you that they would think you'd be a fraudster.

Now, we're not trying to make the KYC procedure harding than it has to be, but as I'm sure you know, we have to go through with it. We're always approving documents as soon as we can, and in no way shape or form would we delay any approval of documents in hope that you'd lose you money. We're proud of our fast withdrawal speed, and wouldn't want anything to interfere with that. On top of that, I also need see you requesting any withdrawal here? Normally we only do KYC when you've requested a withdrawal.

During the time of verification, there's always an option to put a wagering limit on your account. This, to prevent you from playing with your funds.

Looking through your account as well, I see many nice wins with 200x multipliers, but that won't turn into profit until you request for the funds to be withdrawn, which they never were.

Olle
hace 1 añoOriginalTraducción
Hola a todos ! Soy un jugador experimentado y he perdido y ganado mucho dinero, ¡pero en mi práctica esto nunca ha sucedido como en el casino STELARIO! ¡Desde el día que me inscribí hasta hoy, no he podido ganar un solo centavo! Y hoy perdí 520 € ¡Entiendo que no siempre ganas en un casino nooo y no puedes dejar que el casino te robe hasta el final! ¡No recomiendo este casino en línea a nadie! Si bien no confío en aquellos que no se pueden encontrar en las redes sociales, ¡quiero decir que no tienen ningún dato sobre sus empleados y más!
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Traducción automática:
Stelario Casino
hace 1 año
Dear pipiag680,

Thank you for sharing your gaming experience at our casino.

We would like to inform you that in our casino, each player can win and the amount and number of deposits do not affect it, since all the results of the games are formed directly on the side of the game provider.
Each player can close his account at our casino notifying about his decision by e-mail support@windetta.com. All requests to close an account are processed on a priority basis.
We also have a wide variety of payment systems and our casino does take no fees from players for deposits and withdrawals.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@stelario.com
We are always happy to help you!
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