Reseñas de mikaxx

Casino Guru

Queremos que los jugadores entiendan las apuestas.

hace 1 añoOriginalTraducción
Seriously...I came across a lot of casinos and I can just say that the verification and payout went smoothly like nowhere before. I was verified in a few minutes, asked for a payout and the money arrived on my bank account in minutes. All over less than 1 hour.

The money: I made some winnings, ie quadrupled my deposit...and still no problem.
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  • very smooth verification process
  • very quick payout
  • very friendly support
  • nothing so far :)
hace 1 añoOriginalTraducción
I played at Cyberbet a while ago and closed down my account due to gambling addiction. They continued to send me marketing emails...thats stopped eventually.

A year or so later they started to send me marketing emails again and I clicked on one. I was able to log in with another email (looks like I had two accounts) and lost some money. I then asked to close down my account due to gambling addiction and they left it open for another day...and I was able to lose even more money.

So overall they do not care much about player safety.

Also they offer their service to Germany = illegal.
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  • Took knowingly money from an addicted player and refuse to repay
  • Send marketing messages to an addicted player
hace 2 añosOriginalTraducción
He estado esperando mi pago durante casi 4 días... el primer pago fue muy rápido. Esto me hizo depositar más y pensé: oye, todo va muy bien. Ahora estoy constantemente estancado. Típica táctica dilatoria con la esperanza de que no pague la cantidad sino que me la juegue... todo lo que se sabe. Una pena.
Traducción automática:
ZotaBet Casino
hace 2 años
Hello there, Mikaxx!

Thank you for bringing to our attention your recent experience with our casino. We deeply apologize for the delay in your payout, and we understand the frustration that this can cause, especially after having a positive experience previously.

We understand your concerns about the possibility of stalling tactics being used to discourage payouts, and we want to assure you that this is not our intention. We can assure you that any delays are not deliberate and can happen due to various factors such as verification checks or technical issues.

We would like to ask you to contact our support team so that we can investigate your case. Our team is always available to assist you with any queries or concerns that you may have.

We appreciate your feedback and hope to have the opportunity to restore your faith in our casino.

Have a nice rest of the day.

With Love,
ZotaBet team
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