StickyWilds Casino - El retiro del jugador se ha retrasado.

I ve made my second withdraw (2000 €)in Sticky Wilds Casino

the verification was made with succes

I’ve withdraw and in 14 July i receive the mail that is approved by them.

i didnt receive my money by now…they ask 2 days ago for a statement and tells me to wait for my case to be looked!

in every day tells me to wait…i don t have patience!

Please help me!

Dear Crissay,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that your payment is still pending inside the account without being processed? Have you accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

My first withdraw with them was very Ok …in 2 days my money arrived in my account (1000€) But the second one i don t know whats happened because this site is very nice and i played So much here!

I hope for good answears!

Thank you!

From 14 july pass So much days and i don t know whats happened.

They proccesed in 14 july and Said in 2-5 days i receive my money in my Visa card .Then Said to wait 3-7 days pass those days and another more days …the money are not ! I ve played without a Bonus …

This is strange because the first withdraw comes in 2 days in my account !

Can i receive an answear please?

Thank you! 🙂

Thank you very much, Crissay, for providing all the necessary information. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

My money return in my account because the bank declined the payment and now i ve withdraw with skrill

i hope they come …

Hello Crissay,

I looked at your complaint and will do my best to help you. I would like to invite StickyWilds Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

I receive my money! Thanks

Dear Crissay,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru