Vulkan Vegas Casino - La retirada del jugador se retrasa.

Hello everyone again I have to wait longer for my prize

With the last complaint I reported to you, winnings were even paid out at the weekend, now I have to wait five days because of 80 euros so far, please help me, thanks and greetings Ziya

Hallo zusammen wieder muss ich länger auf mein Gewinn warten

Bei der letzten Beschwerde die ich ihnen gemeldet hatte,wurde Gewinne sogar Wochenende ausbezahlt jetzt muss ich wegen 80 Euro bis jetzt fünf Tage warten seien sie mir bitte behilflich, Danke und Gruß Ziya

Hello Ziyacan,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when was the last time you processed a withdrawal? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello all

Pardon, but we do not see any pending withdrawals.

Once again, just in case, the bank transfers may take 5-7 working days for money to get cleared.

Dear player, please specify the disputed transaction.

Kind regards

Dear Ziyacan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint was rejected due duplicity.