Yebo Casino - El jugador está luchando para completar la verificación de la cuenta.

I have been battling to receive a refund from Yebo Casino. Despite giving them my correct BAnking details on 3 occasions they say it incorrect. It is clear they have had no intention to pay the winnings.

Yebi Casino are bunch of scammers and thieves.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner.

Have you been advised what seems to be a problem in verifying your account? Which payment method you have used to deposit funds into your account?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.  

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.